Security Dispatcher - Colorado Springs School District 11

Colorado Springs School District 11•Colorado Springs, CO

1d•Onsite

About The Position

Manages telephone, radio and written communications regarding criminal justice, public safety and security issues into and out of the Security Department. This role involves answering calls, entering incident reports, monitoring alarm systems, collecting evidence, and dispatching mobile security officers. The position also includes record keeping, maintaining crisis plans, monitoring electronic logs and dispatch video systems, assisting with background investigations and fingerprinting, initiating alerts, completing statistical reports, and assisting with District identification cards. The Security Dispatcher also provides customer service to visitors and may perform duties of the Security Administrative Specialist.

Requirements

High School Diploma or equivalent
Three years work experience in office clerical
Ability to perform general office clerical tasks quickly and efficiently
Ability to operate keyboard devices at moderate speed
Ability to communicate effectively
Ability to work cooperatively with others
Ability to function in stressful emergency situations
Applicants must be legally authorized to work in the United States.

Nice To Haves

Knowledge of office practices and operation of standard office equipment, including desktop computers, copy machines, etc.

Responsibilities

Answers telephone calls for the Security Department, and appropriately routes the calls
Enters incident reports into the records management system and distributes copies to appropriate personnel, CSPD, Schools, etc.
Monitors security alarm system for fire, intrusion, and other emergency alarms and dispatches appropriate response unit(s)
Collects, records, and stores all items of evidence that are turned into the Security Office
Monitors radio calls for the Security Department and dispatches mobile security officers or other personnel as needed or directed
Performs record keeping tasks related to the occurrences of incidents of crime, misconduct, and other unusual occurrences
Ensures the timely notification of key District personnel regarding emergencies and significant incidents
Maintains files of incident reports, search reports and property booking reports
Maintains Crisis plans submitted by schools
Maintains and monitors the electronic report log
Maintains the dispatch video system and completes video searches of key incidents and the saving of video of significant incidents
Assists with fingerprinting and background investigations
Initiates lnformaCast alerts to District personnel and schools
Completes monthly statistical reports for the Director of Security Operations
Assists with the District identification cards, photographing of employees, substitutes, and contractors
Performs the duties of the Security Administrative Specialist when needed
Greets and provides customer service, to individuals visiting the Security Department
Orders office supplies as needed

Benefits

Non-Recurring Pay: 8% of base salary in Non-Recurring Pay (distributed as 4% on November paycheck and 4 % on May paycheck).
Salary placement is in accordance with job description requirements.
A work history is required to demonstrate job title, job duties and time worked in the position.
Grade placement for ESP positions is determined by the Salary Schedule by Job Title resource.
Reference the linked How Your Compensation Is Determined for more details.
Salary Setting (New Hires): Any newly-employed Education Support Professional will be placed on the twenty-five (25) step system. Each step represents two years of experience, based upon equivalent experience.
The maximum number of years of experience granted is 19-20 years, which is equivalent to placement on step ten (10).
Steps are determined by experience listed on the application and resume.
Salary Setting (Rehires): Returning employees who have previously resigned or separated from the District will be rehired at the same step they were on at the time of resignation/separation plus any new experience gained in the same job, provided step increases were approved by the Board during the years in question.
Employees with experience in the District who have left the District and then returned to the same position shall be hired at the same pay grade (refers to the ESP placement on salary schedule by job title) and step at time of resignation.
Additional relevant experience gained after resignation may be evaluated from the employee’s application and updated resume.
See Employee Handbook (located on the D11 website) for information on salary setting for rehires (after retirement), promotions and lateral transfers.