Security Dispatcher/Operator

GardaWorldToronto, ON
Onsite

About The Position

Ready to suit up as a Security Dispatcher/Operator? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Your strong observation skills with attention to detail are your greatest strengths. As a Security Dispatcher/Operator, you will be the person spotting threats before they escalate in an environment such as a security operation centre for one of the largest banks of Canada.

Requirements

  • Be authorized to work in Canada
  • Minimum high school diploma
  • Minimum 1 year of experience as a security dispatcher/operator
  • Capable of working in a team environment with minimum supervision
  • Excellent communication skills, both written and verbal and a strong customer service orientation
  • Strong attention to detail through observation and patrol and able to demonstrate superior and accurate report writing skills
  • Ability to effectively handle stressful and potentially threatening incidents with the highest degree of professionalism
  • Ability to follow and enforce safety codes, regulations and procedures
  • Ability to handle private and confidential information
  • Computer proficiency: Microsoft products, excel, outlook and other security related systems

Nice To Haves

  • Post-secondary diploma in Security and Law Enforcement, or prior experience in EMC/intake environment strong asset

Responsibilities

  • Watch for and report irregularities, such as security breaches, facility and safety hazards and emergency situations; contact emergency responders, such as police, fire and/or ambulance personnel, and escalate to leadership as outlined in standard operating procedures
  • Provide overall security, through virtual camera patrols, observation and reporting.
  • Confirm security, compliance and integrity of GardaWorld
  • Accurately report on key security measurements through detailed report and record keeping
  • Consistent communication and coordination with operations team, client team, Local law enforcement
  • Required to work regular Night shift but be flexible to work other shifts as required
  • Review and report on specified metrics
  • Respond in a timely manner to internal and external requests (Managing outlooks)
  • Audit and ensure all cameras are working.

Benefits

  • Competitive hourly wage $23.72 + comprehensive benefits
  • We will invest in you, covering the costs of continuing education through GardaWorld Academy
  • Uniform provided at no cost
  • Career growth opportunities at GardaWorld
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