Security Director

Pyramid Global Hospitality

12d•Onsite

About The Position

The Security Director is responsible for overseeing the security in the resort, ensuring a safe environment for guests and team members by establishing and enforcing comprehensive security policies. The role includes hiring and training the security team to ensure compliance with all local, state and federal regulations. The Security Manager is pivotal in developing the emergency procedure of the resort and conducting regular training sessions to maintain a safe environment for associates and guests. Building strong working relationships with local law enforcement and emergency agencies is essential. The Security Manager must present a professional, approachable demeanor, providing reassurance to resort associates and customers that safety and security are top priorities every day. The OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Requirements

Bachelor’s degree in Criminal Justice or related training in security related subjects.
5+ years of management experience in security/law enforcement, preferably in large hotels or resorts.
Relevant certifications including CPR and life safety.
Proficiency in report writing and investigation techniques; ability to suggest corrective action to improve the security throughout the resort.
Computer knowledge, including Microsoft 365 Suite and security management platforms.
Demonstrated ability to lead, direct and motivate staff.
Knowledgeable of fire, security, and keyless access systems.

Responsibilities

Ensure effective and efficient operation of the Security department.
Conduct safety and security patrols of property. In a timely manner, report to management any unusual observations.
Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
Direct and designate security for hotel functions as needed.
Ensure enforcement and communicate hotel security policies and procedures (including emergency procedures).
Ensure/maintain key control program.
File reports, investigate/handle complaints, incidences, accidents, and emergencies.
Maintain work area clean and organized.
Monitor payroll hours and reports.
Perform in the capacity of any position supervised.
Promote employee empowerment.
Report all unsafe conditions immediately.
Review all Security officer daily shift reports.
Select, train, schedule, supervise, discipline, and counsel employees according to Pyramid Global Hospitality policies and procedures.
Assist with lost and found system in cooperation with housekeeping department.
Attend meetings as well as schedule and conduct departmental meetings.
Complete reports and paperwork.
Conduct performance appraisals.
Attend safety committee meetings and participate in safety activities including hazard identification and inspections as directed by hotel management.
Coordinate first aid and CPR training for hotel employees.
Participate in emergency response team activities including fire drills, alarm tests and emergency response practice sessions as directed by hotel management.
Recommend/create security related policies and procedures.
Perform other duties as assigned by supervisor.
Conduct internal/external investigations.
Provide safety and security training to all employees.