Security Director

Securitas Security Services•Anchorage, AK

7h•Onsite

About The Position

The Retail Security Director oversees the daily operations of an assigned client account, ensuring high-quality security services and operational excellence. The role manages staffing needs, including hiring, training, and performance management; maintains client relationships; ensures compliance; and meets financial and service-level goals. It requires hands-on leadership, problem-solving, and availability after hours to respond to emergencies. The position leads security operations at assigned client sites and supports security personnel, including site and shift supervisors. The director manages scheduling, payroll, training, coaching, disciplinary actions, employee grievances, and personnel records. The role also coordinates support services, communicates operational and client concerns, resolves issues, and responds to emergencies as needed. The scheduled hours are Tuesday through Saturday, 10:00 a.m. to 6:00 p.m., with 24/7 availability required for call-offs, emergencies, and similar needs. The primary location is Anchorage, Alaska. The wage is $36.05 per hour.

Requirements

Must be at least 18 years of age.
High school diploma or GED required.
Bachelor's degree in Criminal Justice, Business Administration, or a related field, or equivalent experience in contract security, law enforcement, military, or facilities management.
Minimum 2 years of experience in business operations, management, or supervisory roles; experience level may vary based on client size and scope.
Demonstrated experience hiring, training, and retaining quality personnel.
Strong interpersonal, communication, and leadership skills.
Advanced computer and technology skills.
Ability to manage multiple priorities and lead diverse teams in a fast-paced environment.
Strong conflict-resolution and de-escalation skills.
Willingness to participate in pre-employment screening, including a drug screen and background investigation.
Must be available 24/7 to handle call-offs, emergencies, and similar needs.

Nice To Haves

Experience with payroll, scheduling, and billing processes.

Responsibilities

Lead day-to-day security operations at assigned client sites.
Oversee and support security personnel, including site and shift supervisors.
Manage scheduling, payroll, training, coaching, and disciplinary actions.
Ensure professional security services protect people and property.
Coordinate support services to meet operational and financial objectives.
Maintain compliance with company and client-specific policies, procedures, and standards.
Resolve employee grievances and maintain accurate personnel records.
Communicate in a timely and effective manner about operations, performance, and client concerns.
Proactively resolve issues and respond to emergencies when needed.
Manage staffing needs, including hiring, training, and performance management.
Maintain client relationships and meet financial and service-level goals.

Benefits

Medical, dental, vision, life, AD&D, and disability insurance.
401(k) options.
10 accrued vacation days.
6 sick days.
4 floating holidays per year.
Company holidays honored: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day.
Paid family leave of up to 12 weeks per year in accordance with state law.
Weekly pay, every Thursday.
Employee Assistance Program.
Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more.