Security Customer Solutions Architect

SoftchoiceVancouver, BC
CA$120,000 - CA$160,000Hybrid

About The Position

Are you ready to be at the heart of the most critical technology solution for every customer? Security remains a top priority in shaping the future of how organizations harness cutting-edge technology while protecting their data, intellectual property, people, and customers. As a pivotal member of our team, you won’t just be selling solutions—you’ll be empowering our customers to unlock the full potential of their technology investments by helping create integrated, comprehensive security solutions across the industry’s leading software and hardware security providers. At Softchoice, your influence will reach far beyond assessments and bills of material. You’ll have the unique opportunity to architect and deliver security platforms that become the backbone of our customers’ success, transforming how they provide confidence at every level of their organization, that they are secure. Through our platformization strategy approach that leads customers on a journey with the principles of a in a Zero Trust Framework—leveraging deep alliances with Microsoft, Cisco, Palo Alto, and many more leading security solution providers,—you’ll help organizations move from vision to execution, making security practical, durable, and truly impactful. Imagine being the trusted advisor who brings clarity to complex challenges, guiding senior executives to align on a transformative security roadmap. You’ll be instrumental in shaping business cases that deliver reduced operational costs, improved security posture, and strengthen compliance—while mapping out the tangible roadmap milestones that drive executive buy-in and long-term adoption. In this role, you’ll quarterback a high-performing team of account executives, solution architects, and technical experts, orchestrating seamless collaboration to deliver security solutions tailored precisely to each customer’s unique needs. You’ll facilitate boardroom-level discussions, influence strategic decision-making, and see your recommendations come to life in ways that redefine what’s possible for your clients. If you’re passionate about making a lasting impact, eager to champion improve security solution adoption, and thrive on building relationships that fuel innovation—this is your chance to be the catalyst for real change, helping organizations across industries shape their futures with confidence and clarity.

Requirements

  • 5 to 10+ years of demonstrated success in solutions sales, specifically focused on security platforms.
  • Proven track record in selling multi-vendor integrated solutions and professional services.
  • Proficiency with Microsoft’s security stack (Defender, Entra, Purview, XDR, Sentinel, Copilot for Security)
  • Familiarity with Cisco’s Breach, Cloud, and User Protection suites and the associated products included (Firewalls, XDR, ISE, Duo, Umbrella, etc.)
  • Experience with/Awareness of Palo Alto’s Network, Cloud, and SecOps product and solution suites
  • Awareness of Sophos, Crowdstrike, Fortinet, Zscaler, SentinelOne, F5, Proofpoint, Cyberark, Wiz, RSA, and other leading solutions
  • Working knowledge of emerging products, services, protocols, and standards in support of security improvements and risk
  • Ability to translate executive-level objectives—such as compliance, security operations, risk, and customer/employee experience—into a well-structured security platform roadmap and adoption plan.
  • Ability to present a clear narrative connecting multiple security layers, SecOps and governance to desired business outcomes.
  • Proven capability in leading virtual pursuit teams and coordinating partner co-selling and funding efforts is essential.
  • Familiarity with security infrastructure and layers, including Endpoint, Network, Identity, and Cloud solutions as well as SecOps and understand how these solutions integrate and support zero trust framework design and implementation.
  • Willingness and ability to travel frequently within a designated Sales District, up to 40% of the time.

Responsibilities

  • Generate demand and build sales pipeline for security-specific solutions in a defined territory including ownership of the Revenue and Gross Profit attainment
  • Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature.
  • Lead with value/ROI: build business cases, success metrics, and adoption plans for measurable impact.
  • Take a services lead approach to help clients architect and design a security architecture as it relates security incident management, threat & vulnerability management to include market leading SIEM & SOAR event management platforms
  • Help customers define best practices and key processes and systems to provide guidance on SecOps best practices and efficiencies
  • Facilitate C-level conversations to enhance understanding of security and bring alignment at customers to specific security initiatives
  • Partner co‑sell & funding: align with Microsoft, Cisco, and Palo Alto (among other complimentary OEM’s) to unlock workshops, customer incentives, and POC funding motions that accelerate deals.
  • Pipeline discipline: maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards.
  • Evangelize responsibly: position security platforms and complimentary solutions to those platforms, surrounding endpoint, DLP, identity, network, and cloud security to reduce risk while scaling value.

Benefits

  • Medical and Dental Care
  • Employee & Family Assistance Program
  • RRSP/DPSP Retirement Savings Plan with Company Matching
  • Life and Disability Insurance
  • Vacation and Sick Leave
  • Holidays
  • Parental Leave
  • Volunteer Days
  • Bereavement Leave
  • Employee Discount Program
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