SECURITY CORPORAL

Chukchansi Gold Resort & Casino•Coarsegold, CA

4d•$43,000 - $58,000•Onsite

About The Position

Responsible for properly executing security duties on assigned shift to protect the life and property of guests, Team Members and the company’s assets, as well as providing field training to Security Officers. Supervises Security Officers on assigned shift and assumes duties in the absence of the Security Sergeant. Assists in coordinating emergency medical response, including CPR, AED, and First Aid, when EMT staff are unavailable, already engaged, or when directed by management.

Requirements

High School diploma or GED required.
Minimum of one (1) year experience in law enforcement or gaming security preferred.
One (1) year experience in Chukchansi Gold Resort & Casino Security Department preferred.
Excellent communication skills required.
Must be flexible in the hours, days and shifts.
Must possess and maintain current certification in CPR, AED, and First Aid (training provided post-probationary period).
Certification must remain active throughout employment.
Ability to read and comprehend safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write clear and accurate reports and correspondence.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common-sense reasoning to a variety of situations.
Ability to carry out instructions in written, oral or diagram form.

Nice To Haves

Minimum of one (1) year experience in law enforcement or gaming security preferred.
One (1) year experience in Chukchansi Gold Resort & Casino Security Department preferred.

Responsibilities

Interacts effectively with the public and Team Members, delivering excellent customer service at all times.
Supervises Security Officers on assigned shift. Provides leadership, direction, and coaching to ensure proper task execution and readiness to respond to incidents.
Escorts and observes guests and Team Members to ensure their safety and protection; identifies potential safety hazards and reports them for proper resolution.
Generates accurate written reports regarding security-related incidents involving guests, Team Members and/or the facility.
Provides leadership, training and knowledge to all new Security Officers in the Field Training Program and refresher training provided to Security Officers.
Participates directly in the field training of new Security Officers.
Assumes the duties and responsibilities of Security Sergeant in their absence.
Responds to disturbances or conflicts, enforcing entry restrictions (e.g., minors, intoxicated guests) and applying de-escalating techniques.
Maintains awareness of hazardous materials used on property and applicable regulations to ensure safety and compliance.
Acts as a Dispatcher during emergencies, coordinates response, and informs outside agencies of unusual or suspicious situations.
Operates company vehicles as directed.
Maintains working knowledge of the company’s facilities and special events to assist guests and Team Members.
Ensures safe transportation of company monies and gaming tokens; assists in the opening and closing of the gaming tables.
Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained.
Facilitates the flow of information by attending regularly scheduled departmental meetings.
Maintains effective communication to the chain of command regarding changes in status or emergencies within the Security Department or casino property.
Maintains and manages key control, accessing locked areas as necessary.
Assists valet and shuttle drivers as needed.
Assists with traffic flow.
Monitors all areas of the property, identifying potential security, medical, and/or safety risks and reporting or responding appropriately for resolution.
Protects company assets and integrity through consistent, thorough monitoring of property activities. Utilizes equipment to identify, document and report illegal, suspicious or unusual activities.
Coordinates with Security Shift Supervisor when incidents require further investigation or attention.
Maintains confidentiality of all investigations and sensitive information.
Demonstrates professional conduct at all times, including in public and online forums, consistent with company policies.
Maintains and augments personal skills through review, study, and training.
Maintains a consistent, regular attendance.
Performs any reasonable request made by management.
Maintains professional personal hygiene and adheres to company grooming and uniform standards. Must report to work clean, well-groomed, and in proper uniform to uphold a professional image and ensure a positive guest experience.
Directly supervises Security Officers and EMT’s on assigned shift.
Carries out supervisory responsibilities in accordance with the organizational policies, procedures, regulations, ordinances, and applicable laws.
Responsibilities include training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems and providing the necessary documentation for the above.

Benefits

Medical
Vision
401K with employer match and immediate vesting
Life insurance
Meals
Reduced workday hours
Paid time off
Free and discounted meals in the Team Dining Room
Holiday gifts and raffles
Discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park