Security Coordinator

Women Against Abuse•Philadelphia, PA

8d•Onsite

About The Position

The Security Coordinator adheres to the security and safety of our staff, clients, and visitors while ensuring emergency protocol, policies and procedures are followed within our Safe Havens. Responsibilities include but are not limited to: Staff the security office, monitoring security cameras for unusual occurrences and critical incidents Provide support as designated by the Director in response to crises. Conduct investigations as designated by management Provide de-escalation support to staff and clients in response to conflict Contact appropriate outside emergency service providers when warranted Conduct hourly external and internal tours, reporting resident and staff safety concerns, in addition to, facility security risks to the appropriate staff Maintain an hourly log documenting duty, observations and the outcome of external and internal tours of the building Complete incident reports Ensure that all security equipment is operational, serviced and repaired when necessary Admit authorized staff, volunteers and guests with the proper identification and as indicated by authorized staff Conducting security room inspections All responsibilities are expected to be delivered satisfactorily and with superior customer service and according to Agency standards.

Requirements

A High School Diploma or the equivalent
One (1) — Three (3) years minimum of security experience
Demonstrated ability to work effectively as a team member with a diverse population and commitment to service of others
The ability to read, understand and communicate in English

Nice To Haves

Experience working in Human Services, Healthcare and/or Crisis environment
Demonstrated effectiveness of de-escalation
Experience with CCTV and related equipment
Valid Driver’s License and passing of MVR
Bilingual or Conversational in a language in addition to English
Satisfactory Child Abuse, Criminal and FBI clearances, obtained, and maintained post offer

Responsibilities

Staff the security office, monitoring security cameras for unusual occurrences and critical incidents
Provide support as designated by the Director in response to crises.
Conduct investigations as designated by management
Provide de-escalation support to staff and clients in response to conflict
Contact appropriate outside emergency service providers when warranted
Conduct hourly external and internal tours, reporting resident and staff safety concerns, in addition to, facility security risks to the appropriate staff
Maintain an hourly log documenting duty, observations and the outcome of external and internal tours of the building
Complete incident reports
Ensure that all security equipment is operational, serviced and repaired when necessary
Admit authorized staff, volunteers and guests with the proper identification and as indicated by authorized staff
Conducting security room inspections