Security Concierge - Toronto

Commissionaires Great Lakes•Toronto, ON

3d•Onsite

About The Position

Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925 on a mandate that prioritizes providing meaningful employment for veterans and others committed to the well being of Canadians primarily in security guard and related services. Spanning Central and Southwestern Ontario, our services are customized to respond to the dynamic and evolving security needs of both private and public sector clients. These include uniformed guard, mobile response and support services, by-law enforcement and identification services. We are currently seeking a Commissionaire to join our growing team. This posting is for an existing vacancy. Your commitment to serving the needs of our clients and employees will encourage client and employee loyalty and enhance our organization’s success.

Requirements

Ontario Secondary School Diploma
MUST Ontario Security Guard License
MUST Valid First Aid and CPR certificate
Ability to stand/sit/walk for long periods of time
Must be able to lift up-to 50 lbs.
Ability to complete frequent patrols
Ability to speak/read/communicate in English (fluently)
Excellent customer service and reception skills
The ability to work alone while maintaining a high level of service to the client is essential
Should be available to cover extra shifts when needed
As a front-line representative of our company and client’s site you must be highly reliable, work well under pressure, able to work with minimal supervision, have the ability to multitask and be a professional who takes pride in your dress, deportment and performance at all times.

Nice To Haves

Condo control experience will be consider as an asset

Responsibilities

Identifies and clarifies resident's needs, answers questions, gives directions and instructions
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Access control, CCTV surveillance, contractor escorts & report writing
Visitor management, parcel & key management
Night shift book-keeping (releasing given out packages from system)
Booking guest suites and other site amenities
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Property inspections, including pool chemical balance testing, property rules & regulations enforcement
Assist in case of emergency, first aid or any other intervention
Interact with visitors, customers and the general public
Detect, challenge and displace unwanted people
Collect information on complaints or events
Maintain a positive, productive work environment through teamwork
Other duties as assigned by the Client, or the Regional Manager