Security Communications Center Officer (COMMAND CENTER) Newark, NJ

Securitas•Newark, NJ

2d•Onsite

About The Position

The SOC Operator position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming. We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

Requirements

2 plus years working in a command center position
18 years of age or older
High School Diploma or GED Required
Standard computer / technology skills needed
Must be able to interact with a wide range of individuals in a professional manner
Must be able to conduct patrols throughout shift
Must have great attention to detail and have the ability to remain vigilant throughout shift
Previous security experience highly preferred
Active NJ SORA license or the ability to obtain one
Valid driver's license with a clean driving history

Nice To Haves

exceptional customer service
strong security presence

Responsibilities

Monitor CCTV
Radio Communications
Alarm Monitoring
Dispatching
Direct Security Personnel during daily operations including shift supervisors
Risk Mitigation and Notifications
Monitor local and global threat activity and report
Monitor access control and video solution for all the Campus
Report and log any unusual occurrences
Monitor and report weather conditions, Social Media activity that may have impact on Business Operations and Employee activity, by use of the Business Continuity SOP process, when necessary
All other reporting shall be done by standard reporting procedures
Monitor global events in real time by using various sources and send detailed information to travelers and business partners that could potentially impact Business and Employee activity
Monitor and report daily status & location of all travelers registered in corporate travel system