Security Associate I

MIDNIGHT MISSION•Los Angeles, CA

3d•Onsite

About The Position

The Security Associate provides security services under the direction of Security management and the Site Supervisor. The main objective for all Security personnel is to ensure a safe and secure environment for all clients, guests and staff. Under the direct supervision of the Security Supervisor, the Security Associate will also perform various laundry duties within The Midnight Mission Laundry Room, providing a safe, clean, secure trauma-free environment.

Requirements

Demonstrated knowledge of de-escalation techniques
Ability to project a professional demeanor and exercise mature judgement
Engagement and rapport-building skills with all guests, including those who present difficulties
Demonstrated ability to work with individuals of diverse social, economic and cultural backgrounds
Knowledge about non-violent crisis intervention techniques
Ability to work independently and complete assigned duties with minimum supervision
Flexible, adaptable, and capable of working in a fast-paced environment that requires sensitivity and professionalism
Availability to work evening and weekends as requested by management, and based on the operational needs of the program
Ability to work harmoniously and cooperatively as a team player
Demonstrated ability to read, write, and speak English – must be able to read words and phrases in English on cleaning supply containers, etc.
Ability to arrive at work reliably and on time
Ability to follow written and oral instructions and/or directions
Employment Eligibility Verification (Form I-9 and valid California ID or Driver’s License)
Ability to maintain regular, consistent attendance
Updated TB test
Successful completion of background screening
Fully vaccinated for covid-19 and boosted if over 5 months since vaccination
Successful completion of pre-employment drug testing
Ability to obtain CPR/First Aid and Bloodborne Pathogens Training through TMM

Responsibilities

Provide Security services at direction of Security management and Site Supervisor
Ensure a safe and secure environment for all clients, guests and staff
Provide a safe, clean, secure trauma-free environment and perform various laundry duties within The Midnight Mission Laundry Room
Protect life and property
Observe, deter, record and report all activities that may threaten the safety and serenity of the facility
Intervene in all conflicts between guests, guests and staff, and all others, and work to de-escalate all conflicts
Make regular rounds of facility interior and exterior, including all rest rooms, dorms, shelters and perimeters
Control access and egress of facility
Perform check-in and check-out procedures
Issue guest badges
Discourage loitering around entrances
Ensure that all personal and facility property is maintained and properly secured and accounted for
Maintain property log for personal property brought onto facility
Report suspicious individuals and/or activity to Security Supervisor/Staff
Display a courteous, professional, and respectful demeanor at all times
Establish trust and rapport with clients, visitors and staff by demonstrating a firm, fair, and empathetic attitude
Assists with various other duties and functions of security personnel as appropriate during normal operations—as directed by supervisory staff
Be informed of all services offered by The Midnight Mission