Security Officer I

Southern Illinois Hospital Services•Carbondale, IL

1d•Onsite

About The Position

Protects the organization's employees, patients, visitors, properties and all items of value on premises from any preventable harm or danger. Maintains general order of the local environment and intervenes in disturbances in a calm and efficient manner guided by courtesy, established rules and regulations. Detects, corrects, reports, investigates, manages, and mitigates safety and security hazards and violations on hospital campuses and off site properties using appropriate tools, training, and resources. Assists in Incident Command situations, psychiatric patient evaluations and management, duress alarms, conflict situations, and hazardous materials/waste spills. Responds and assists with all medical emergencies within the scope of the officer's training. Standards of Performance: Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality

Requirements

High School graduate or equivalent
Valid Illinois drivers license
Level I (within 90 days) Essentials of Aggression Management (EOAM) certification
Taser Certification
Level II: Basic certification by International Association for Healthcare Security and Safety
Level III: Advanced certification by International Association for Healthcare Security and Safety
Basic computer skills
Ability to read and write detailed reports
Able to respond calmly and operate efficiently to emergency and critical confrontations
Professional and courteous when dealing with staff and public of all age groups
Maintain a high level of integrity and honesty in maintaining confidentiality
Experience with the public in a service environment (Level I)
Within 90 days: FEMA IS- 906: Basic Workplace Security Awareness
Within 90 days: FEMA IS- 907: Active Shooter: What You Can Do
Within 90 days: Complete handcuff training and demonstrate use according to CMS guidelines
Within 90 days: Completion of SIH Security New Hire Orientation Checklist
Minimum of 90 days on the job experience (Level II)
NIMS - IS-100a (Level II)
NIMS – IS-200a (Level II)
Completion of all elements of the Competency Assessment for Promotion from Level I to II (Level II)
Minimum of 180 days on the job experience (Level III)
NIMS – IS-700b (Level III)
NIMS – IS-800b (Level III)
Completion of all elements of the Competency Assessment for Promotion from Level II to III (Level III)

Nice To Haves

Security experience preferred

Responsibilities

Protects the organization's employees, patients, visitors, properties and all items of value on premises from any preventable harm or danger.
Maintains general order of the local environment and intervenes in disturbances in a calm and efficient manner guided by courtesy, established rules and regulations.
Detects, corrects, reports, investigates, manages, and mitigates safety and security hazards and violations on hospital campuses and off site properties using appropriate tools, training, and resources.
Assists in Incident Command situations, psychiatric patients evaluations and management, duress alarms, conflict situations, and hazardous materials/waste spills.
Responds and assists with all medical emergencies within the scope of the officer's training.
Serves as physical deterrent and visible presence to maintain safety and security.
Responds quickly to highly stressful critical and emergency response situations.
Utilizes reasonable non-deadly force at the minimal amount necessary to establish and maintain control of a subject as related to the level of resistance in accordance with SIH policy and Illinois State Law.
Prioritizes calls for service in order of urgency based on safety needs.
Confronts, assesses, and detains unauthorized persons as identified.
Monitors the premises by patrolling buildings and property on foot or by vehicle to deter criminal activity.
Utilizes security monitoring and video surveillance systems to monitor, detect, and respond to security events.
Controls parking and traffic flow; enforces parking regulations.
Maintains access routes and accessibility to Emergency Department and other entrances/exits for patients, visitors, and EMS.
Escorts personnel to parking lots and hospital buildings as requested.
Assists visitors and patients with wayfinding and issue resolution.
Provides correctional officers/police officers with forensic education as applicable.
Monitors and enforces visitor pass procedures.
Monitors radio communications by Switchboard Operator and other Officers to provide assistance as needed.
Secures and/or unlocks offices and facilities.
Maintains records and accurately prepares incident reports and other documents pertinent to security activities and procedures using security management software.
Provides secure courier assistance as required.
Assists with helicopter transfers and other patient movement as required.
Operates and maintains onsite patient transport shuttle as assigned.
Completes and passes focused training such as aggression management, hazardous materials/waste, access controls, and decontamination.
Performs other duties as assigned.
Actively investigates thefts and responds to other complaints involving potential criminal misconduct (Level II).
Coordinates with applicable law enforcement agencies as appropriate (Level II).
Utilizes and evaluates access management software and provides video footage as required (Level II).
Assists Correctional Officers with forensic patients as requested (Level II).
Serves a resource for Security staff on duty when Security Supervisor or Lead is not present (Level III).
Serves as mentor for technical support or guidance at direction of Supervisor or Lead (Level III).
Coordinates work assignments at direction of Supervisor or Lead (Level III).
Serves as agent of Security by responding to and mitigating complaints as assigned by Supervisor or Lead (Level III).
Serves as Safety Officer when Hospital Incident Command is implemented (Level III).
Documents and logs Security Lean Daily Management metrics on PCIB (Level III).
Participates in weekly gemba walks (Level III).
Maintains Advanced certification by International Association for Healthcare Security and Safety (Level III).
Communicates issues to Supervisor or Lead as needed (Level III).