Security and Public Safety Administrator

State of Maryland•Baltimore City, MD
•Onsite

About The Position

This position serves as the overarching Security and Public Safety Officer for the Baltimore City Department of Social Services (BCDSS). The primary objective of this role is to act as the central liaison and oversight authority for a multi-million-dollar security service contract with 90 employees across 13 distinct agency facilities. The incumbent is responsible for ensuring the rigorous enforcement of interior and exterior safety protocols, executing comprehensive contract management, overseeing incident responses and debriefings, and generating analytical security reports. Furthermore, this role safeguards the physical security of staff, customers, and infrastructure, requiring 24/7 on-call availability to manage emergency situations, building breaches, and critical facility maintenance issues.

Requirements

  • Graduation from an accredited high school or possession of a high school equivalency certificate.
  • Five years of administrative staff or professional work.
  • Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
  • Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.
  • Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
  • Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
  • Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
  • Must be compliant with the Maryland Police and Correctional Training Commission requirement to possess a firearm while on duty.

Nice To Haves

  • One year of experience providing crisis intervention.
  • One year of experience with written and oral communication.
  • One year of experience employed as a certified law enforcement officer.
  • One year of experience monitoring and executing contractual obligations with internal and external partners.

Responsibilities

  • Manages Security Guard vendor contract compliance.
  • Act as the primary liaison between agency and the contracted security vendor.
  • Manages staffing & coverage.
  • Review vendor staffing rosters.
  • Ensures appropriate staffing levels are maintained at all BCDSS (Baltimore City Department of Social Services) facilities during all business hours, addressing coverage gaps immediately to prevent vulnerabilities.
  • Partners with BCDSS Procurement and Finance to ensure deliverables are met. This includes daily, weekly, monthly, and quarterly reports, rosters, forms, and other required documentation to ensure MBE (Maryland Business Enterprise) and security services contract compliance.
  • Conducts regular physical security assessments of facilities.
  • Identify and report infrastructure safety hazards (e.g., broken cameras, malfunctioning magnetic locks, blocked fire exits, poorly lit corridors) to DAO (Division of Administrative Operations) facility management team for immediate repair.

Benefits

  • health insurance
  • dental
  • vision plans
  • six (6) personnel days annually (prorated based on start date)
  • ten (10) days of accumulated annual leave per year
  • fifteen (15) days of accumulated sick leave per year
  • up to sixty (60) days of paid parental leave upon the birth or adoption of a child
  • at least twelve (12) holiday per year
  • Pension – State employees earn credits towards a retirement pension.
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