Security Officer - Michael C. Carlos Museum
Emory•Atlanta, GA
•Onsite
About The Position
The Michael C. Carlos Museum is currently seeking a qualified candidate to work as a Security and Operations Officer in the museum. The candidate must help to provide a safe environment for museum employees and visitors and to safeguard the fine art and equipment by protecting the museum from various types of threats such as theft, vandalism, fire or any other type of danger.
Requirements
- A high school diploma or equivalent.
- One year of military or security experience.
- Able to exercise physical restraint.
- May require a valid Georgia driver's license and insurable driving record.
- Good verbal communication and public relations skills.
- Ability to become TSA Certified within one year.
- Working knowledge of standard computer office applications such as Microsoft Outlook, Word, Excel, Access, Power Point or other Productive software.
- Demonstrate analytical and problem-solving skills, and ability to work independently.
Nice To Haves
- Commitment to fostering a diverse educational environment and workplace.
Responsibilities
- Ensure that all museum security and safety guidelines and procedures are adhered to and followed appropriately.
- Patrol gallery spaces making observations to detect and deter unauthorized persons or activities and unsafe conditions.
- Watch over the visitors, staff and museum assets and equipment.
- Maintain order and secure conditions within the museum.
- Monitor the surveillance systems such as the CCTV system.
- Operate and be proficient in using a two-way radio system.
- Coach and mentor student Gallery Attendant staff, providing guidance and redirection to support high-quality customer service standards.
- Follow organizational guidelines in reporting security-related information.
- Monitor and operate the facility security access control card system.
- Professionally and calmly handle emergencies.
- Monitor facility fire alarm systems.
- Report any hazardous conditions or irregularities to the appropriate museum personnel.
- Manage the museum lost and found services.
- Ability to work effectively with a diverse staff, faculty and student population.
- Provide restraint under lawful direction and may administer first aid or CPR in emergency situations.
- Investigate and make written reports on incidents, accidents, property damage and similar matters.
- Serve as information conduit for University Police or Emergency Medical Services following facility alarms, medical emergencies, and/or museum policy compliance issues.
- Report maintenance, custodial, elevator and HVAC issues to ensure swift resolution following identification, including placing service calls for issues.
- Receive, log and distribute incoming mail packages and deliveries via UPS and FedEx carriers to museum employees.
- Escort and monitor outside contractors/vendors while providing contracted services in high security areas of the facility.
- Direct and inform visitors to appropriate resources and provide exemplary customer service to patrons.
- Handle the museum's admissions desk functions such as ticketing and membership sales.
- Operate museum POS and credit card machine systems.
- Build and sustain effective interpersonal relationships with Emory University staff, faculty, students and campus visitors.
- Provide crowd control and security for special museum events and openings.
- Ensure that visitors do not touch or photograph the artwork.
- Work some evening hours as needed.
Benefits
- Emory University offers a comprehensive benefits package, which may include the following:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401k
- Tuition reimbursement
- Paid holidays
- Paid volunteer time
- Flexible scheduling
- Wellness programs
- Professional development
- Learning and development program
- Employee discount programs
- Commuter benefits
- Flexible spending account
- Home office stipend
- Employee stock purchase plan
- Family medical leave
- Maternity leave
- Paternity leave
- Fertility benefits
- Adoption assistance
- Childcare assistance
- Legal assistance
- On-site amenities
- Pet insurance
- Pet friendly
- Diversity programs
- Employee bonus referral program
- Performance bonus
- Profit sharing
- Relocation assistance
- Sabbatical leave
- Sign-on bonus
- Stock options
- Unlimited PTO
- Mental health days
- Pay transparency
- Conference allowance
- Continued education
- Bereavement policy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
