Security Analyst

DATAVOX INC•Houston, TX

1d•Onsite

About The Position

Join DataVox as Security Analyst. For over 30 years, DataVox has delivered cutting-edge technology solutions to businesses across Houston and beyond. Our specialties include Data Center & Network Technologies, IT Support Services, Network Cabling, Audio Visual Solutions, Physical Security, and Phone Systems. Our MSP practice protects organizations across industries from evolving threats — and we're growing up the team that does it. This is the role for an early-career SOC analyst whose outgrown alert triage is ready for the next chapter. You've spent a year or two in a Tier 1 seat watching the queue, escalating to senior analysts, and learning about the craft. Now you want exposure to deeper investigations, real client conversations, and a seat at the table when security strategy gets shaped. At DataVox, we'll give you that. You'll handle Tier 1's work on day one, but you won't stay there. From the start, you'll perform Tier 2 investigations, contribute to client security roadmaps, and own pieces of our MSP service delivery. Within 12–18 months, we expect you to be operating as a full Tier 2 resource and helping drive security strategy for a portfolio of clients.

Requirements

1–2 years of hands-on SOC analyst experience (Tier 1, ideally with some Tier 2 exposure)
Working knowledge of at least one major EDR platform: CrowdStrike Falcon, SentinelOne, or Microsoft Defender for Endpoint
Experience with at least one SIEM (Microsoft Sentinel, Splunk, CrowdStrike, Sumo Logic, QRadar, Elastic, or similar)
Industry certification: CompTIA Security+,CySA+, or equivalent — or willingness to earn within90 days
Solid grasp of fundamentals: networking, Windows/Linux internals, MITRE ATT&CK, common attack chains
Clear written and verbal communication — you can explain a finding to a non-technical client
Curiosity, ownership, and the drive to grow into a senior contributor

Nice To Haves

MSP or MSSP experience (multi-tenant environments, ticket-driven workflows)
Cloud security exposure (Azure, AWS, M365 security stack)
Scripting in PowerShell or Python
Additional certifications: BTL1, GCIA, GCIH, or Microsoft SC-200
Experience with phishing analysis, malware triage, or threat hunting

Responsibilities

Monitor and triage alerts across multiple client environments using SIEM, EDR, and other security telemetry
Investigate suspicious activity, contain incidents, and document findings clearly
Tune detections, reduce false positives, and contribute to the playbook library
Perform Tier 2 escalations — phishing, malware, lateral movement, identity compromise
Participate in client-facing meetings: monthly reviews, incident debriefs, security posture conversations
Help shape security strategy recommendations for MSSP clients (controls, hardening, roadmap input)
Stay current on threat actor TTPs, emerging vulnerabilities, and platform updates