SECURITY ANALYST

City of New York • New York, NY

17d • $75,000 - $150,000

About The Position

The Department of Social Services (DSS), comprising the New York City Human Resources Administration (HRA) and Department of Homeless Services (DHS), provides essential benefits and services to New Yorkers and works to address homelessness. Information Technology Services (ITS) supports the daily, emergent, and long-term technology needs of both agencies by building and enhancing infrastructure and applications.

ITS/Enterprise Access Management Office – IPAM is recruiting a Security Analyst, functioning as an IT Service Management Specialist. The role supports the Agency’s Enterprise Local Area Network (LAN) Production and Development Systems in a secure, hybrid enterprise server environment. The analyst performs design, implementation, troubleshooting, and support work; administers hybrid identity systems and access controls; performs Windows Server administration; administers Power Platform solutions; supports mobile-device access; and helps manage privileged access across more than 66,000 user accounts, 4,200 groups, and 300 enterprise applications.

Requirements

• One of the following qualification paths: a bachelor’s degree from an accredited college in computer science, engineering, or a related field and four years of satisfactory full-time experience related to information technology service management, process management, or operations; a bachelor’s degree from an accredited college and eight years of such experience; or education and/or experience equivalent to either path.

Responsibilities

• Design, implement, troubleshoot, and support hardware and software for the Agency’s Enterprise LAN Production and Development Systems in a secure, hybrid enterprise server environment.
• Perform technical diagnostics and troubleshooting to support efficient enterprise operations and timely issue resolution.
• Explain LAN hardware and software capabilities and limitations to customer-area staff in clear, non-technical terms.
• Administer and support hybrid identity environments, including on-premises Active Directory and cloud Entra ID.
• Administer Role-Based Access Control (RBAC) and identity lifecycle management processes.
• Perform Windows Server administration tasks.
• Administer Power Platform solutions.
• Support mobile-device access-related issues.
• Assist with secure access management, including privileged account administration across more than 66,000 user accounts, 4,200 groups, and 300 enterprise applications.

What This Job Offers

• Job Type: Full-time