Security Analyst

Bank OZK•Little Rock, AR

About The Position

The Security Analyst supports Bank OZK’s physical security program by designing, configuring, maintaining, and troubleshooting security systems; coordinating vendors and installations; administering system access; and assessing security conditions at Bank locations. The role serves as the Corporate Security Department’s liaison with vendors and their agents. It also provides technical support and training, helps maintain security systems and equipment, and supports physical security projects.

Requirements

High school diploma or equivalent.
At least one year of corporate security experience, preferably in banking or another financial environment, or at least one year of experience in an information technology-related field.
Strong verbal and written communication skills, particularly under time constraints.
General knowledge of banking laws and regulations, with working knowledge of those related to bank protection.
High attention to detail and documentation accuracy.
Ability to work effectively in a fast-paced, high-consequence environment.
Effective organization, critical-thinking, analytical, and problem-solving skills.
Ability to work extended hours to accomplish work goals.
Initiative and determination when solving security-related issues.
Ability to make sound judgments based on incomplete or rapidly developing information.
Ability to work effectively in a team environment and maintain confidentiality.
Skill in using Microsoft Office, facsimile, photocopy, and enterprise security applications.
Moderate proficiency with the Microsoft Office suite and ability to produce high-quality documents, presentations, and analyses.
Ability to travel occasionally on company business.
Ability to operate customary business equipment and technology, with or without accommodation.

Nice To Haves

Corporate security experience in a banking or other financial environment.

Responsibilities

Analyze, document, and resolve support tickets involving surveillance, intrusion, access control, and related equipment.
Diagnose security system, device, building, and network issues and coordinate resolutions with internal teams and vendors.
Submit and track vendor service requests, coordinate site visits, and verify repairs and installations.
Coordinate site access, schedules, equipment shipments, and installation logistics.
Assist with designing surveillance, intrusion, and access control systems according to approved standards and site requirements.
Program, test, and maintain intrusion, surveillance, and access control systems.
Document installation deficiencies and coordinate corrective work.
Conduct assigned security inspections and review site, equipment, and system health.
Monitor alarms, notifications, shared mailboxes, recurring tasks, and work queues; respond and escalate as needed.
Provide technical support to banking centers, enterprise sites, facilities, network, and information technology groups.
Train Security Support Center personnel and Bank employees on security systems, devices, procedures, and basic troubleshooting.
Communicate project status, risks, deficiencies, and resolution needs to vendors and internal stakeholders.
Support software updates, equipment testing, implementations, and physical security projects.
Perform other duties as assigned.