Security Analyst (75468)

Main Street Bank•Marlborough, MA

2d•$25 - $30•Hybrid

About The Position

Reporting to the EVP of Strategy & Risk, the Security Analyst is responsible for assisting with various aspects of incident management including the handling of customer fraud suspects and investigating suspicious customer behavior. It’s imperative that this individual be positioned to have excellent customer service and communication skills. This role will be trained in aspects of information security, cyber security, and physical security to add depth to the management team in responding in real-time to incidents, creating documentation, and coordinating for the ultimate remediation of any gaps in our processes to help further mitigate the prospect of security incidents happening in the future. They will play a role in conducting employee onboarding training and creating awareness bank-wide on security related issues. They will participate in security-related risk assessments such as the GLBA walkthrough to ensure safeguards are in place for the storage of sensitive documentation. After successful completion of training and proven abilities, this position is eligible for a hybrid work arrangement with an agreed upon number of days per-month on site. Consistent availability is expected during core business hours. Work outside of regular business hours requires approval on an as needed basis to meet deadlines and fulfil the needs of both internal and external customers.

Requirements

High School diploma or equivalent
Two to five years banking experience, with knowledge of retail banking and electronic/digital banking operations, procedures, and related data-processing concepts helpful
General knowledge of banking regulations (federal and state), operating and policies and procedures, preferred
Background in financial institution operating policies and procedures, banking regulations (state and federal).
Willingness to participate in Continuing education on Fraud, Risk and Cyber Security courses.
Ability to multi- task, organize, work independently, accomplish tasks, and meet deadlines despite frequent interruptions in a fast-paced environment while maintaining attention to detail.
MS Office 365 Suite, (Email, Calendar, Distribution groups, Teams, SharePoint/OneDrive, and others).
Solid understanding and application of administration activities with an understanding of office procedures and ability to operate standard office equipment.
Means and mode to travel to Main Street Bank’s office locations as needed.

Nice To Haves

Employee development experience helpful.
Certification or desire to attain certification in audit, BSA, risk or regulatory compliance

Responsibilities

Under the supervision of the Executive Vice President of Strategy & Risk, assists the with the efficient research of incidents of fraud and suspicious activity.
Help manage fraud investigations and communicate with police and members about incidents of fraud as needed.
Assist various departments in fraud investigations including communicating with customers directly about the validity of transactions as well as participate in a variety of departmental projects.
Assist in the review and investigation of extensive software alerts (Verafin) relating to Account Fraud, BSA/AML, and CDD/EDD
Assists and supports internal fraud monitoring including but not limited to daily review of large dollar checks, monthly review of interest rate maintenance, non-transaction exceptions, account status maintenance, maintenance of related accounts, name changes, email changes, loan extensions, credit limit changes, and other periodic reviews
Supports the Information Security Officer with aspects of data management
Will play a role in assisting with the management of Incident Response Plans and responding to Physical Security related events.
Assist in risk management and fraud loss prevention programs to limit potential loss to bank
Responsible for high-risk Customer Monitoring and Monthly Account Analysis
Responsible for following up on “suspicious” activity through communication with retail and lending personnel to determine if activity is truly suspicious.
Based upon investigation, prepare and/or review Non-SAR Memo and/or complete and file Suspicious Activity Report via Fincen Website
Maintain a current knowledge of all federal and state laws and regulations, along with the Bank’s policies and procedures.
Maintain a current knowledge of the Bank Secrecy Act and all related anti-money laundering and OFAC regulations.
Assists in the development and implementation of procedures and monitoring processes for compliance with Bank Secrecy Act, CIP, OFAC, and associated regulations.
Assist internal and external auditors and regulators with their respective engagements.
Effectively use tools and systems to be able to self-manage, organize, and complete work independently, proactively recognizing potential obstacles resolving them before they become an issue, managing to deadlines, creating action plans when not on track, enabling job functions to happen with minimal oversite and meeting conditions of satisfaction.
Develops and maintains relationships with other department and organizational leaders and maintains operational alignment with core values, vision, strategy and goals.
Readily volunteer and accept assignments to special tasks established to address specific issues and opportunities.
Regular and consistent attendance is required to ensure the high standard of customer service.
Use discretion in dealing with large amounts of sensitive, confidential information, while adhering to all Bank policies and procedures, consistently demonstrating our core values and service standards.
In the performance of respective tasks and duties, the employee is expected to maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and adheres to compliance procedures and internal/operational risk controls in accordance with all applicable regulatory standards, requirements and policies as well as attending all required training sessions and completing all required on-line training courses.
Other duties as assigned, performing similar or related work as directed, required, or as situation dictates.