Security Ambassador

La Jolla Beach & Tennis Club, Inc. • San Diego, CA

1d • $20 • Onsite

About The Position

The Property Services Ambassador serves as the first point of contact for members, guests, residents, and vendors entering the property. This role is responsible for ensuring controlled access, maintaining a secure environment, and delivering exceptional service that reflects the standards of a luxury hotel and private tennis club. The ideal candidate combines strong security awareness with refined hospitality and professionalism.

Requirements

• High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, write, and understand comprehensive correspondence, memos, and reports.
• Ability to accurately document security related observations and incidents.
• Ability to effectively and accurately present information in one-on-one and small group situations to customers, guests, members, and employees of the organization.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in English to customers, guests, members, and other employees of the organization.
• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply understanding based on company policies and procedures in carrying out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several variables in standardized situations.
• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear.
• The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Strong security awareness with refined hospitality and professionalism.

Responsibilities

• Monitor and control all vehicle and pedestrian access through the ambassador booth.
• Verify member, guest, vendor and contractor credentials in accordance with property policies and procedures.
• Maintain accurate visitor logs and issue guest passes as needed.
• Conduct routine patrols of entry areas and immediately report suspicious activity.
• Enforce property rules, parking policies, and access procedures consistently and professionally.
• Ensure all guests coming onto the property are properly registered.
• Provide warm, welcoming, and professional first impression.
• Offer directions and property information to the members and guests.
• Assist with traffic flow during peak arrival periods.
• Maintain composure and professionalism when addressing concerns or policy enforcement.
• Maintain accurate daily reports and incident documentation.
• Communicate clearly with Front Desk, Tennis Operations, and Membership.
• Monitor Security Cameras and communication systems as assigned.
• Ensure the Ambassador booth remains organized, clean, and presentable.
• Run all end-of-day reports and charge guest fees accordingly.
• Other duties may be assigned.

Benefits

• Free daily meal and salad bar
• Medical, Dental, Vision
• 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED