Account Manager - Contract Security (Retail)

GardaWorld • Fairfax, VA

2d • Onsite

About The Position

GardaWorld is seeking a dedicated, professional Security Account Manager who takes pride in vigilance, presentation, performance, and guest service. This full-time role is based on-site in Fairfax, VA for a retail client. This is an exciting opportunity to work in a fast-paced retail environment, supporting the safety and security of the client, employees, customers, and property.

Requirements

• Authorized to work in the United States
• Previous experience working in a retail environment is required.
• Supervisory or leadership experience in security services required.
• Ability to stay composed and professional in high-pressure environments.
• Excellent verbal and written communication skills; able to write clear, concise reports.
• Strong situational awareness, judgment, and problem-solving skills.
• Must be able to stand, walk, and patrol for extended periods, with or without reasonable accommodation.

Nice To Haves

• Familiarity with laws, regulations, and best practices related to retail security and loss prevention.
• Ability to evaluate and respond to potential threats with sound judgment.
• Proven ability to work effectively with diverse individuals, even under stress or conflicting conditions.
• Skilled at preparing professional written and verbal reports, conclusions, and recommendations.

Responsibilities

• Oversee security operations within a retail environment.
• Develop, supervise, and maintain site-specific security plans and procedures.
• Support the development and implementation of security programs and procedures for the retail client.
• Train security personnel and applicable client staff on site-specific security procedures.
• Partner closely with client leadership to identify security needs and maintain a safe and secure retail environment.
• Coordinate with local municipal police regarding security procedures at each site.
• Conduct security violation investigations, report results and resolutions as well as recommendations.
• Notify owner immediately of any serious incidents.
• Maintain Security Records
• Provide a monthly report of security procedures.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance plans
• 401(k) with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed