Account Manager - Contract Security (Retail)

GardaWorld•Fairfax, VA
•Onsite

About The Position

GardaWorld is seeking a dedicated, professional Security Account Manager to represent a high-level security firm for an established client in the retail sector. This full-time, on-site role in Fairfax, VA, focuses on supporting the safety and security of the client, employees, customers, and property within a fast-paced retail environment. The position offers a competitive salary and comprehensive benefits.

Requirements

  • Authorized to work in the United States.
  • Previous experience working in a retail environment is required.
  • Supervisory or leadership experience in security services required.
  • Ability to stay composed and professional in high-pressure environments.
  • Excellent verbal and written communication skills; able to write clear, concise reports.
  • Strong situational awareness, judgment, and problem-solving skills.
  • Must be able to stand, walk, and patrol for extended periods, with or without reasonable accommodation.

Nice To Haves

  • Familiarity with laws, regulations, and best practices related to retail security and loss prevention.
  • Ability to evaluate and respond to potential threats with sound judgment.
  • Proven ability to work effectively with diverse individuals, even under stress or conflicting conditions.
  • Skilled at preparing professional written and verbal reports, conclusions, and recommendations.

Responsibilities

  • Oversee security operations within a retail environment.
  • Develop, supervise, and maintain site-specific security plans and procedures.
  • Support the development and implementation of security programs and procedures for the retail client.
  • Train security personnel and applicable client staff on site-specific security procedures.
  • Partner closely with client leadership to identify security needs and maintain a safe and secure retail environment.
  • Coordinate with local municipal police regarding security procedures at each site.
  • Conduct security violation investigations, report results and resolutions as well as recommendations.
  • Notify owner immediately of any serious incidents.
  • Maintain Security Records.
  • Provide a monthly report of security procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance plans
  • 401(k) with employer matching contributions
  • Paid time off (PTO) policy
  • Paid holidays
  • Disability coverage
  • Life insurance options
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