Provisional to Permanent - Security Access Office Supervisor I (9235) - Citywide - (168415)

City and County of San Francisco•San Francisco, CA

3d•Onsite

About The Position

This is a Provisional to Permanent position in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current provisional employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the posted classification. Under general direction, the 9235 Security Access Office Supervisor I is responsible for establishing standards and overseeing the work of staff at the Security Access Office (SAO) in adherence to regulations and policies affecting credentialing of aviation workers as defined by the Transportation Security Administration (TSA). Oversees fingerprinting, badging, and clearance programs at the Security Access Office; supervises the issuance of airport security badges, credential keys, and permits by conducting background checks and verifying identity document while maintaining security and confidentiality of all personal information. Responds to and resolves any security access-related issues or concerns raised by airport employees, contractors, or other stakeholders. Audits daily logs and reports to ensure badging office activities are compliant with all policy and regulations, and take appropriate corrective measures for noncompliance; provides daily activity reports of reported incidents and inconsistencies to Airport security; compiles data and provides security access information to support audits and inspections of the airport’s badging program by external regulatory agencies. Oversees the departmental purchasing supply inventories and budgets, including acquisition of equipment and materials. Collaborates with other departments, stakeholders and partnering regulatory agencies to ensure that the airport remains up to date on industry standards and in compliance with all security-related regulations and requirements, and to meet established goals and objectives; issues citations and corrective action recommendations for violation of federal regulations and requirements. Identifies and communicates security and regulatory changes impacting badging operations and systems; recommends and supports development of necessary operational adjustments for the airport, tenants, vendors, and contractors; develops solutions that ensure badging and security systems meet performance and regulatory requirements. Incumbents in this classification may be required to perform the full range of duties as listed in the class specification.

Requirements

Current Provisional Employee in Class 9235 who has worked at least 2,080 hours in Class 9235
High school diploma or equivalent (GED or High School Proficiency Examination)
Three (3) years of verifiable administrative experience in one or more of the following areas of activity: security operations, processing requests for identification badges in a high-volume public contact office environment, and/or administering a security access program.

Responsibilities

Establishing standards and overseeing the work of staff at the Security Access Office (SAO) in adherence to regulations and policies affecting credentialing of aviation workers as defined by the Transportation Security Administration (TSA).
Overseeing fingerprinting, badging, and clearance programs at the Security Access Office.
Supervising the issuance of airport security badges, credential keys, and permits by conducting background checks and verifying identity documents while maintaining security and confidentiality of all personal information.
Responding to and resolving any security access-related issues or concerns raised by airport employees, contractors, or other stakeholders.
Auditing daily logs and reports to ensure badging office activities are compliant with all policy and regulations, and taking appropriate corrective measures for noncompliance.
Providing daily activity reports of reported incidents and inconsistencies to Airport security.
Compiling data and providing security access information to support audits and inspections of the airport’s badging program by external regulatory agencies.
Overseeing the departmental purchasing supply inventories and budgets, including acquisition of equipment and materials.
Collaborating with other departments, stakeholders and partnering regulatory agencies to ensure that the airport remains up to date on industry standards and in compliance with all security-related regulations and requirements, and to meet established goals and objectives.
Issuing citations and corrective action recommendations for violation of federal regulations and requirements.
Identifying and communicating security and regulatory changes impacting badging operations and systems.
Recommending and supporting development of necessary operational adjustments for the airport, tenants, vendors, and contractors.
Developing solutions that ensure badging and security systems meet performance and regulatory requirements.