Securities Services Associate

Ventum Financial Corp.•Toronto, ON

10h•Onsite

About The Position

We are seeking a detail-oriented and motivated Securities Services Associate to join our Operations team in Toronto. Reporting to the Team Lead, this role is primarily responsible for processing receipts & deliveries of new issues, client and interoffice transactions and other tasks as assigned. The ideal candidate must work well in a team environment, be eager to learn, be highly organized, and committed to accuracy. At the core of our staffing philosophy is a commitment to collaboration, continuous learning, and flexibility. We encourage a “work floater” mindset, where the team members are cross-trained across multiple functions and empowered to support other teams during peak volumes or when additional help is needed. This approach fosters a dynamic and resilient work environment, promotes professional growth, and ensures we consistently deliver high-quality service across all areas of our operations. collaborate and learn, be highly organized, and committed to accuracy.

Requirements

Ability to prioritize and handle a variety of tasks concurrently to meet deadlines.
Strong organizational skills with exceptional attention to detail.
Excellent verbal and written communication skills.
Experience with Microsoft Office products such as email, Word, Excel & Adobe products.
A positive, team-oriented attitude and a passion for customer service.
A strong desire to participate in the team collaboratively.

Nice To Haves

2 years relevant experience in the Canadian securities industry preferred but not required.
Experience with Dataphile software and CDS, DTCC are assets but not required.

Responsibilities

Act as the primary Operations point of contact for Capital Markets, with direct accountability for supporting Toronto-based activity and ensuring alignment with Vancouver teams.
Provide hands-on, operational coverage for time-sensitive Capital Markets activity, including: Physical securities receipt, deposits, and custody handling, POA validation and execution support, ECM deal coordination, panel readiness, and settlement execution.
Serve as the escalation point for urgent operational issues, driving timely resolution across Securities Services, Settlements, and Reorg teams.
Improve visibility and communication of trade and settlement status to Capital Markets teams, reducing delays, manual follow-ups, and execution risk.
Provide direct operational support to Retail advisors and branches, particularly for Toronto-based activity requiring in-office or time-sensitive handling.
Support key advisor-facing processes, including: Deposit receipt and processing (including urgent/instant deposits), Physical documentation handling and coordination with transfer agents, General troubleshooting and issue resolution for account or transaction-related inquiries, Physical Cheques.
Act as a local point of escalation for advisor operational issues, ensuring timely resolution and appropriate coordination with centralized Operations teams.
Provide end-to-end operational coordination on high-priority or time-sensitive activity, particularly ECM deals and Non-Brokered Private placements.
Ensure all dependencies are aligned and executed in a timely manner, including: Panel production timing and readiness, Wire coordination and settlement support, Courier and physical delivery requirements.
Drive proactive communication and readiness planning with Capital Markets and Operations teams to reduce last-minute execution risk.
Support the implementation of simple tracking tools or coordination mechanisms to improve visibility into deal-day activities and reduce reliance on ad hoc communication.
Act as a bridge between Toronto and Vancouver Operations, ensuring effective coordination across time zones and functional teams.
Support local execution of operational tasks where physical presence materially improves speed or control, including: Messenger Deliveries, Courier handling and logging, Physical certificate receipt and internal routing, In-office operational support for urgent or high-risk activities.
Provide flexible coverage across Capital Markets and Retail needs, adapting to shifting priorities and volumes.
Help reinforce clear ownership and escalation paths, reducing ambiguity and improving operational efficiency.