Securities Operations Associate

Wells Fargo•Charlotte, NC

2d•Hybrid

About The Position

Wells Fargo is seeking a Securities Operations Associate to join the Annuity Operations Team within Wealth & Investment Management. In this role, you will participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations. You will review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low-risk tasks and deliverables with narrower impact. You will receive direction from a manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing an understanding of various functions, policies, and procedures. You will provide information to, collaborate with, and consult with peers, colleagues, and managers, including internal and external customers, to resolve issues and achieve goals. You will build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation. You will assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation. You will resolve low complexity escalated issues within the scope of responsibility in Security Operations. You will research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests. You will support the overall effectiveness of the team according to plans and monitor daily securities and cash related production work. You will contribute to the implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies.

Requirements

6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

6+ months of Brokerage or Annuity Operations experience
6+ months of Data Collection and Reporting experience
Knowledge and understanding of Beta
Ability to process complex transactions and perform extensive research to resolve complex customer issues
Experience importing, exporting, and manipulating data using Microsoft Excel
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong analytical skills with high attention to detail and accuracy
Experience developing partnerships and collaborating with other business and functional areas
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

Responsibilities

Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low-risk tasks and deliverables with narrower impact
Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation
Resolve low complexity escalated issues within the scope of responsibility in Security Operations
Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies