Securities Operations Associate

Wells Fargo & Company•Charlotte, NC

1d•Hybrid

About The Position

Wells Fargo is seeking a Securities Operations Associate within Wealth and Investment Management (WIM). In this role, you will participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations. You will review basic or tactical issues, policies, or procedures for which answers can be quickly obtained, related to low-risk tasks and deliverables with narrower impact. You will receive direction from your manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing an understanding of various functions, policies, and procedures. You will provide information to, collaborate with, and consult with peers, colleagues, and managers, including internal and external customers, to resolve issues and achieve goals. You will build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation. You will assist in gathering data to support the resolution of issues; review and analyze functional operational tasks that require research and evaluation. You will resolve low complexity escalated issues within the scope of responsibility in Security Operations. You will research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time-sensitive documents and transaction requests. You will support the overall effectiveness of the team according to plans and monitor daily securities and cash related production work. You will contribute to the implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies.

Requirements

6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Experience with account opening and maintenance process
Ability to identify risk factors and implement appropriate controls
Experience analyzing metrics and articulating data trends
Ability to manage a pipeline of work from assignment to completion
Intermediate Microsoft Office skills
Ability to review supporting documentation to determine if in good order
Ability to navigate multiple computer systems and applications
Skilled at using search tools to locate information
Strong analytical skills with high accuracy and attention to detail
Solid problem‑solving skills
Experience meeting high production and quality standards
Able to execute in a fast‑paced, high‑demand environment while balancing multiple priorities
Strong organizational, multi‑tasking, and prioritizing abilities
Effective in both team environments and independent work
Strong customer service focus with the ability to build and maintain relationships
Excellent verbal, written, and interpersonal communication skills
Strong time management skills with the ability to consistently meet deadlines
Ability to be flexible and adjust quickly to changing business needs
Ability to work independently, proactively, and creatively, using sound judgment
Ability to consult and build solid working relationships across teams

Responsibilities

Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low-risk tasks and deliverables with narrower impact
Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
Provide information to, collaborate with, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation
Resolve low complexity escalated issues within the scope of responsibility in Security Operations
Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies