Section Manager - Compliance and Risk Management

Texas Tech University • Amarillo, TX

2d

About The Position

Join our Compliance and Risk Management team and play a key role in supporting regulatory compliance, operational excellence, and risk mitigation across the organization. In this leadership position, you'll oversee compliance and risk management functions, develop goals and procedures, lead audit and policy initiatives, and collaborate with leaders, regulatory agencies, and external partners to support organizational success. You'll also mentor and supervise staff while helping drive a culture of accountability, continuous improvement, and high-quality service.

Requirements

• Bachelor's degree plus four years of supervisory experience OR a combination of education and/or years of supervisory experience to equal a minimum of 8 years.

Responsibilities

• Develop and implement risk management strategies that support compliance, operational effectiveness, and organizational objectives.
• Lead the development, implementation, and monitoring of corrective action plans in response to audit findings, compliance concerns, and identified areas of risk.
• Ensure timely, thorough, and well-documented escalation of unresolved compliance, operational, or risk-related issues to the Senior Director of Compliance and Risk Management (CRM) and Operations leadership.
• Conduct ongoing audits and reviews of procedures, practices, and documentation to identify potential risks, compliance gaps, and opportunities for improvement.
• Coordinate and oversee annual audits, including release of information, refusal of treatment, and regional privacy audits, ensuring compliance with established requirements and timelines.
• Support American Correctional Association (ACA) accreditation activities and Prison Rape Elimination Act (PREA) audit requirements by facilitating audit preparation, documentation, and compliance efforts.
• Provide oversight of Texas Department of Criminal Justice (TDCJ) audits and related processes, including Operational Review Audits (ORA), Nursing Quality Assurance audits, Sick Call Request Verification audits, Compelled Medication audits, Mental Health Evaluation audits, and other regulatory reviews. This includes monitoring audit preparation activities, reviewing documentation for completeness and accuracy, coordinating with unit leadership, and evaluating corrective action plans and detailed written responses prior to submission.
• Manage the maintenance, review, and continuous improvement of departmental policies and Standard Operating Procedures (SOPs) to ensure regulatory compliance and operational consistency.
• Assist in the development, review, and revision of regional and unit policies and SOPs to support evolving operational and compliance requirements.
• Coordinate compliance, privacy, and safety training, educational initiatives, and investigations while serving as a regional resource for Compliance and Risk Management (CRM) programs and best practices.
• Perform other duties as assigned, including travel and overnight travel as required to support organizational and operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager