Section Lead - Neuro

Arkana Laboratories•Little Rock, AR

10d•Onsite

About The Position

Keep department operation running at the standard pathologists depend on: technically sound, same-day turnaround, and audit-ready every day, while continuously redesigning how the section works so it gets faster, more consistent, and less dependent on any one person, and while keeping a trained team on the bench at all times.

Requirements

3-5 years of histology-specific laboratory experience, with Certified Technician (ASCP) status in one of the following: HT, HTL, CT, or MLT, combined with demonstrated staff management or supervisory experience;
Histology-specific certification is not required, but ASCP certification (or an equivalent laboratory credential) must be obtained within an agreed timeframe after start, and histology-specific training will be provided on the job.
Must meet and maintain personnel qualification requirements under CAP and CLIA and hold or be eligible for New York State Department of Health Clinical Laboratory Evaluation Program (CLEP) certification, as Arkana tests specimens originating from New York.
Proficient in MS Office and Excel; strong general computer skills required.

Responsibilities

All cases are processed and results delivered same-day at a rate consistent with Arkana's laboratory-wide TAT standard, with any exception documented and communicated proactively.
New or revised methods, sample preparation and procedures, are validated, documented, and implemented on a defined cadence, with validation records ready for CAP/CLIA/New York State review at any time.
The section passes CAP inspection and internal audits with zero unresolved deficiencies; non-conforming results are identified, investigated, and corrected before any report leaves the section.
Equipment remains in validated working order, with preventive maintenance completed on schedule and unplanned downtime minimized through proactive troubleshooting.
Section technicians and aides are trained to independent competency on all tasks within the standard onboarding window, with documented sign-off and a clear path to cross-training.
Supply inventory, SOPs, and lab logs are current and complete at all times, so the section can be handed off or audited without notice and without gaps.
The section is staffed with trained, competent personnel on every shift, with shift schedules and workload plans built proactively around case volume so coverage gaps never drive a TAT miss.
Section workflows are re-examined on an ongoing basis using lean and design-thinking methods, with at least one measurable process improvement (time, error rate, or cost) implemented and documented per year.
Opportunities to automate manual steps or apply AI-assisted methods and workflow tools are actively evaluated, piloted where appropriate, and brought forward with a clear before/after case for adoption.
Area is clean, organized and safe to promote efficiency, quality, operational and inspection readiness.