(PERMANENT FULL-TIME) SECRETARY - OUTPATIENT CENTRALIZED SCHEDULING
About The Position
Ontario Shores Centre for Mental Health Sciences requires an experienced Secretary to join our Outpatient Centralized Scheduling Team. This team model includes two key roles; Patient-facing and Non-patient-facing, that work collectively to provide excellence customer service and secretarial supports for outpatient clinics and patients. The Outpatient Centralized Scheduling Secretary will provide a range of duties to our outpatient programs. All secretaries in the Outpatient Centralized Scheduling team must have the ability to work in all outpatient programs using this service, including off-site locations.
Requirements
- Completion of Grade 12 or recognized equivalent
- 3 years secretarial experience in a hospital or medical clinic environment
- Knowledge of office procedures and guidelines
- Basic to Intermediate Microsoft Office Suite computer skills and intranet knowledge
- Experience with scheduling and maintaining attendance records
- Proven ability to work effectively as part of a team
- Proven excellent interpersonal skills and effective oral/written communication skills
- Demonstrated excellent organizational, time management, prioritization, analytical, problem-solving, and conflict resolution skills
- Demonstrated planning and coordinating abilities
- Demonstrated ability to work with minimal supervision
- Ability to perform the physical demands of the position and maintain good attendance
Nice To Haves
- Secretary/Medical Office Administration Diploma strongly preferred
- Experience in a mental health environment an asset
- Experience with Meditech 6.0 strongly preferred
Responsibilities
- Greeting and registering patients
- Booking follow-up appointments
- Providing word processing services to support outpatient teams, such as creating agendas, taking minutes at team meetings and supply management
- Coordinating and booking appointments and groups
- Waitlist management
- Responding to telephone inquiries
- Maintaining multiple calendars
- Compiling statistical information and maintaining databases
- Maintaining accurate attendance records for payroll submission
- Coverage in patient-facing roles, as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
