50500 CCBHC Macari Operations- Secretary

The Child Center of NY • New York, NY

24d • $28 - $28 • Hybrid

About The Position

The secretary is responsible for performing clerical duties using specific knowledge of the program and program procedures. Duties may include scheduling appointments, billing clients, and compiling and recording client charts, responsibilities for client records, reports, and correspondence.

Requirements

• High School diploma or equivalency.
• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali and others, may be required depending on client needs.
• 2 years related experience.
• Proficiency in Microsoft Office.
• Maintains strict adherence to punctuality and attendance expectations, company’s business casual dress code, and all relevant health & safety procedures.
• Satisfactory work output and meeting productivity standards.
• Maintains an understanding of the principles, methods and processes needed to perform the job. Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work accurately with limited oversight.
• Consistently maintains established departmental policies and procedures while adhering to strict confidentiality and all HIPAA guidelines at all times.
• Must be willing to travel to multiple locations (Jamaica/Woodside/Flushing).
• Evening (12-8pm shift) and Saturday rotation schedules required.

Nice To Haves

• Previous experience using Electronic Health Record System(s)
• Fluency in Mandarin
• Basic knowledge in billing rules and practices

Responsibilities

• Screen incoming telephone calls and direct to appropriate staff; record and transmit messages as needed. Announce clients and visitors.
• Schedule and confirm client appointments.
• Interview clients to complete documents, case histories, or forms, such as intake or insurance forms.
• Prepare and maintain client records and correspondence files (i.e. reports, invoices, financial statements, letters, case histories and medical records.
• Perform various administrative functions, such as ordering and maintaining an inventory of supplies.
• Other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED