CCBHC Operations Director
About The Position
Helio Health is currently looking for an experienced behavioral healthcare professional for our open CCBHC Operations Director position. Our Syracuse-based Certified Community Behavioral Health Clinic (CCBHC) delivers essential behavioral health services to thousands of individuals each year. We are seeking a dynamic and experienced professional to join our team and help drive operational excellence. The CCBHC Operations Director will work in close partnership with the clinically focused CCBHC Service Director to oversee all operational aspects of the clinic. This hands-on leadership role is responsible for: Financial Oversight: Leading program financing, including budget development, fiscal monitoring, and collaboration with internal departments on shared resources. Facilities & Safety: Managing safety and security initiatives, implementing workplace procedures and protocols, and ensuring the physical plant and grounds meet agency standards. Operational Improvement: Identifying opportunities for improvement, developing and implementing initiatives, creating supporting documentation, educating staff, and monitoring outcomes.
Requirements
- Proven experience in financial and operational management.
- Strong knowledge of healthcare compliance, regulatory requirements, and billing practices.
- A track record of successfully turning concepts into actionable, results-driven initiatives.
- The ability to work effectively across departments including Human Resources, Finance, and Facilities.
- Minimum of five years of experience in a leadership position with responsibilities in financial and operations management, cross-functional collaboration, quality control and program design and development.
- Bachelor’s degree in healthcare management, business administration or related field required.
- An equivalent combination of training and experience may be substituted for the educational requirements.
- Valid NYS Driver License.
Nice To Haves
- Master’s degree preferred.
Responsibilities
- Oversight of program financing, including budgeting development and management, ongoing financial monitoring and collaboration with other agency departments.
- Oversight of clinic productivity, ensure performance aligns with budgetary goals and expectations.
- Work collaboratively with providers, staff and leadership to support achievement of operational and strategic clinic objectives.
- Ensures high-quality, person-centered care and compliance with healthcare laws and regulations.
- Leads building-wide safety and security initiatives
- Ensures physical plant and external grounds are maintained in accordance with agency standards
- Recommend and implement effective workplace procedures and protocols to enhance operational efficiency and effectiveness.
- Ensuring excellent customer service and service recipients' satisfaction by resolving any complaints and issues that arise
- Participate in organization and community committees as assigned
- Maintains accurate and timely documentation in accordance with agency and regulatory requirements.
- Represents program to the community
- Other duties as assigned
Benefits
- Health insurance including dental and vision for employees and families.
- Paid Vacation and Sick leave - No Waiting Period for accruals.
- Paid holidays, including a floating birthday holiday.
- 401(k) plan with up to 5% company match.
- Company paid short-term disability insurance.
- Company sponsored life insurance.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
