Secretary 9 (Bay City Customer Service Center)

State of Michigan • Bay City, MI

3d • Onsite

About The Position

The Secretary position at the DNR Bay City Customer Service Center provides secretarial and management assistance to the various Divisional supervisory personnel and staff at the office. This position also acts as liaison for program supervisors and their staff and members of the public either through electronic, telephone or in person interactions. The Secretary position also provides customer service by interpreting policies, procedures and laws, researching information and disseminating that information to both internal and external customers and coordinating office activities. This position also serves as a backup for the front desk General Office Assistant position as needed.

Requirements

• Educational level typically acquired through completion of high school.
• Four years of office experience involving administrative support practices, including one year equivalent to advanced 8-level administrative support work, or equivalent to a Secretary E8, or Legal Secretary E8.
• OR Four years of office experience involving administrative support practices, including two years equivalent to experienced E7-level administrative support work, or equivalent to a Secretary 7, or Legal Secretary 7.

Responsibilities

• Provides secretarial and management assistance to divisional supervisory personnel and staff.
• Acts as a liaison for program supervisors, their staff, and the public via electronic, telephone, or in-person interactions.
• Provides customer service by interpreting policies, procedures, and laws.
• Researches and disseminates information to internal and external customers.
• Coordinates office activities.
• Serves as a backup for the front desk General Office Assistant position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED