Secretary - Rehab Services

Beth Israel Lahey Health•Plymouth, MN

1d•$18 - $32•Onsite

About The Position

This position will work in our Cordage Park & Pinehills locations in Plymouth. Essential Duties and Responsibilities: Serve as front line receptionist displaying courtesy and professionalism at all times while greeting or interacting with patients, families or other personnel in person or on the telephone. Responsible for accurate patient registrations; obtaining proper demographics, insurance and referring physician information. Obtain all necessary patient consents/signatures. Prepare, maintain and close patient medical records ensuring accuracy and completeness. Collect co-pay and/or deductibles payments in accordance with credit and collection policy. Maintain written and telephone communications; screening all calls and referring to the appropriate individual. Assist in the collection and preparation of data for departmental reports. Schedule recurring patient appointments accurately and aggressively to maintain full schedules for clinical staff and ensure patient treatment plans are fulfilled. Coordinate and maintain insurance eligibility, benefits, authorizations, certifications and re-certifications to secure insurance payment. Troubleshoot all insurance denials and billing discrepancies. Enter and reconcile charges into Meditech billing system on a daily basis ensuring 100% accuracy and completeness. Assist with special projects as needed. Log and track all deliveries and department acquisitions during assigned shift. Other secretarial duties as necessary during assigned shift to maintain the smooth functional operations of the service.

Requirements

Knowledge of medical terminology preferred
Problem-solving techniques
Strong interpersonal skills
Effective oral and written communication skills
Strong keyboarding at 30 wpm
Basic computer skills including word processing
Previous experience with hospital registration system and secretarial experience preferred.
Demonstrated ability to function independently with minimal supervision.
Possess good decision-making skills
Demonstrated ability to work under pressure, maintaining a helpful and courteous manner.
Two years of secretarial/clerical/billing experience.
Graduate of Medical Assistant/Secretary course or equivalent experience.

Nice To Haves

Medical terminology

Responsibilities

Serve as front line receptionist displaying courtesy and professionalism at all times while greeting or interacting with patients, families or other personnel in person or on the telephone.
Responsible for accurate patient registrations; obtaining proper demographics, insurance and referring physician information.
Obtain all necessary patient consents/signatures.
Prepare, maintain and close patient medical records ensuring accuracy and completeness.
Collect co-pay and/or deductibles payments in accordance with credit and collection policy.
Maintain written and telephone communications; screening all calls and referring to the appropriate individual.
Assist in the collection and preparation of data for departmental reports.
Schedule recurring patient appointments accurately and aggressively to maintain full schedules for clinical staff and ensure patient treatment plans are fulfilled.
Coordinate and maintain insurance eligibility, benefits, authorizations, certifications and re-certifications to secure insurance payment.
Troubleshoot all insurance denials and billing discrepancies.
Enter and reconcile charges into Meditech billing system on a daily basis ensuring 100% accuracy and completeness.
Assist with special projects as needed.
Log and track all deliveries and department acquisitions during assigned shift.
Other secretarial duties as necessary during assigned shift to maintain the smooth functional operations of the service.