Secretary (Full-time, Day shift)

CarePoint Health•Hoboken, NJ

21h•Onsite

About The Position

The secretary is responsible for providing professional administrative and clerical support to ensure the efficient operation of the medical office. This role serves as the first point of contact for patients, visitors, providers, and staff while maintaining a welcoming and organized environment. Responsibilities include greeting and attending to patients in person and over the phone in a professional and friendly manner, as well as assisting doctors, staff, visitors, and patients with inquiries and office needs. The secretary schedules appointments between providers and patients, coordinates appointment changes, cancellations, and follow-up visits, and registers new patients while updating existing patient demographics. This position also collects detailed patient information, including insurance and personal data, ensuring all records are accurate and up to date. Additional duties include performing day to day administrative functions and general office tasks such as word processing, copying, filling, faxing, answering phones, and data entry. The secretary maintains organized and accurate medical records and reviews provider charge tickets for accuracy, including dates of service, procedures, diagnosis codes, patient identification, and provider signatures.

Requirements

High school diploma or GED required.

Nice To Haves

Medical office or mental health setting experience is a plus.
Bilingual in Spanish and English strongly preferred.

Responsibilities

Greeting and attending to patients in person and over the phone in a professional and friendly manner.
Assisting doctors, staff, visitors, and patients with inquiries and office needs.
Scheduling appointments between providers and patients.
Coordinating appointment changes, cancellations, and follow-up visits.
Registering new patients while updating existing patient demographics.
Collecting detailed patient information, including insurance and personal data, ensuring all records are accurate and up to date.
Performing day to day administrative functions and general office tasks such as word processing, copying, filling, faxing, answering phones, and data entry.
Maintaining organized and accurate medical records.
Reviewing provider charge tickets for accuracy, including dates of service, procedures, diagnosis codes, patient identification, and provider signatures.