Scheduling – St. Peter's Hospital - 5 McA - FT Days

Trinity Health•Albany, NY

3d•$16 - $21•Onsite

About The Position

As a member of the Patient Care Centered Team, the Secretary/Unit Clerk/Scheduling provides clerical, communication, reception, supply management, and other supportive services for the Patient Care Center to help ensure high-quality services for patients, family members, and hospital staff. The Information Associate may be asked to meet the needs of any Patient Care Center as needed. The role maintains and prepares patient medical records, including organizing charts, reviewing records for consults, scanning advance directives into EPIC, and preparing records at discharge. It also provides unit reception and communication support, manages supplies and mail, maintains an orderly unit environment, and completes assigned Patient Care Unit tasks. The position is full-time on a 12-hour day shift at St. Peter's Hospital, 5 McA. The listed pay range is $16.20–$20.75 per hour. Pay is based on experience, skills, and education, and may vary by location within the stated range. The employer describes orientation, tuition allowance, career development, and scheduling options as position highlights.

Requirements

High school diploma required.
Minimum of two years’ work experience in a health-related area.
Exceptional interpersonal skills.
Good organizational and time management skills.
Knowledge of medical terminology.
Knowledge of various health insurances.

Nice To Haves

Associate of Applied Science (AAS) preferred.

Responsibilities

Maintain patients’ medical records by identifying forms accurately, organizing records, updating chart forms daily, reviewing records each shift for consults, copying records as needed, and deleting records of long-term patients as needed.
Scan all Patient Advance Directives to EPIC.
Prepare medical records at discharge, including collating records, assembling them according to the standard format, and attaching loose reports to the correct record.
Complete specific Patient Care Unit tasks assigned by the Nurse Manager, Supervisor, or Senior Information Associate.
Act as unit receptionist; answer, screen, and route telephone calls; assist patients, families, and the public; answer the nurse/patient intercom and relay information; contact a patient’s family or doctor as directed; and ascertain the identity of visitors.
Fax medical information to physicians and insurance carriers as requested.
Maintain adequate supplies and obtain and return equipment to the proper department.
Maintain a neat and orderly unit environment, including keeping bulletin boards current and filing the daily assignment sheet by shift.
Receive, open, and appropriately distribute center mail and materials faxed to the center.
Order unit supplies through PeopleSoft.
Support unit functions, including ensuring patient names are written on daily assignment sheets and reporting maintenance issues through the Facilities Maintenance Work Order System.
Use TIS Service Now Self-Service and submit Clinical Engineering work orders as needed.
Check computer equipment to ensure it is working properly and check unit Voalte phones daily.
Maintain nursing stations without food or beverages, using Hydration Stations.
Precept new Information Associates when assigned by the Senior Information Associate or Operations Manager.
Complete unit-specific responsibilities assigned by the Senior Information Associate or Operations Manager.