Secretary/Receptionist: Front Office Enfield- Part-Time- 7205

Community Health Resources•Enfield, CT

2d•Onsite

About The Position

A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters. This role provides support to staff providing direct care functions and works in concert with the administrative support team. It is responsible for appointment scheduling and answering the main telephone line in a busy clinic to assist physicians, therapists, and extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members. The role also assists patients with questions and requests, collects client self-pay fees, co-pays, and rent payments, and assists new clients with questions regarding available services. The Secretary/Receptionist maintains documentation and other methods of communication to maintain quality services, processes paperwork for clinic staff review, and ensures paperwork is copied, scanned, mailed, and filed as appropriate after review. Additionally, the role prepares miscellaneous correspondence, maintains contact lists, prepares records for forwarding to other providers, assists with tracking insurance authorization and preparation of forms, and verifies insurance for clients presenting for appointments.

Requirements

High School diploma or equivalent required.
Experience in secretarial role.
Experience working with clients who have a mental illness.
Experience working in a managed care environment.

Responsibilities

Provides support of staff providing direct care functions and in concert with the administrative support team.
Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists/extensive contact with clients and staff to coordinate appointments, supervision and meetings with multiple staff members.
Assists patients with questions and requests.
Collects client self-pay fees, co-pays and rent payments.
Assists new clients who have questions regarding available services
Maintains documentation and other methods of communication to maintain quality services.
Processes paperwork that needs to be reviewed by clinic staff. After paperwork has been reviewed ensures that paperwork is copied, scanned, mailed and filed as appropriate.
Prepares miscellaneous correspondence for clinic staff.
Maintains contact list.
Prepares records for forwarding to other providers.
Assists with tracking insurance authorization and preparation of forms.
Verifies insurance for clients presenting for appointments.

Benefits

Ample paid time off, including a special day off for your birthday!
Contributions to your 403b Retirement Plan.
Competitive premiums with added discounts on pet, auto, and home insurance!
Tuition reimbursement and professional development programs.
Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
Exclusive tuition discounts for CHR employees at several local colleges/universities.
FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
Clinical supervision and/or mentoring available at many programs.
Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.
Annual wellness stipend.
FREE premium subscription to the Calm app, for employees and their families.
Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.
Participate in leadership luncheons with our CEO and various agency committees!
Weekly video updates from our CEO and monthly newsletters to keep you in the loop.