Secretary - Receptionist - Part Time

Catholic Charities, Diocese of Cleveland•Parma, OH

2d•Onsite

About The Position

At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better. One need not be Catholic to join our workforce nor to access our services.

Requirements

Combination of education and experience normally represented by High School diploma, or equivalent, and has experience handling multiple telephone lines, or the ability to be trained.
Ability to show patience and courtesy when working with people is a necessity.
Must have good oral, written, and interpersonal communication skills.
Good working knowledge of computers and Microsoft Office software.
Final applicant is required to be fingerprinted to complete background check.

Nice To Haves

Receptionist skills, like phone calls and open door
Strong organizational, communication, and customer service skills.
Proficiency in Microsoft 365.
Ability to maintain confidentiality and learn new systems quickly.

Responsibilities

Ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities, Diocese of Cleveland.
Operate several incoming telephone lines.
Place, receive and route phone calls; may provide telephone directory assistance.
Take accurate telephone messages.
Greet and direct clients and other visitors and relay information, either in person or on the telephone.
Type and proofread records, reports, letters, or other assigned material, often of a confidential nature, in accordance with prescribed procedures.
Maintain files and records as necessary.
Sort and distribute incoming mail, weigh and stamp outgoing mail.
Assure that reception area is neat and orderly.
May provide information on usage of supplies or merchandise and ensure that they are available as needed.
May accept and receive fees, or balance cash.
May use office equipment, such as a calculator, photocopier, FAX, typewriter, computer or word processor.
May train relief secretary or receptionist.
Perform other duties as assigned or directed.
Able to learn and use EHR (Avatar) scan documents
Prepare, facilitate, and send out urine screens
Use Microsoft 365
Understand HIPAA
write and send letters
Verify insurance