Secretary III - Case Management

Northeast Georgia Health System • Gainesville, GA

3d

About The Position

Works under the general direction of the Executive Directors, exercises some independent judgment regarding work and projects, providing personal secretarial services and administrative assistance, exercising initiative and sound judgment on a regular basis. The Administrative Assistant must project a positive and professional attitude and image and act with confidence and a high level of confidentiality.

Requirements

• High School Diploma or GED
• Five (5) years secretarial experience.
• Excellent written skills to compose routine letters, edit and proof business correspondence and reports
• Proficiency in Microsoft Office suite, basic Excel, PowerPoint, Word, and basic office equipment and machinery
• Excellent interpersonal skills and ability to motivate and influence others with diplomacy and tact in a diverse environment
• Exercise good judgment and problem solving ability
• Ability to take initiative, work independently, multi task, and prioritize, with little or no supervision
• Requires an in depth understanding of all company operations policies and procedures
• Ability to handle confidential information with discretion and have strong work ethic
• Must be able regularly assume a broad variety of moderately complex administrative details, having moderate impact on costs
• Demonstrates initiative; must be able to anticipate needs and flex accordingly

Nice To Haves

• Associates Degree with two (2) years secretarial experience or equivalent combination of education and experience.
• Healthcare experience.

Responsibilities

• Calendar Coordination. Manages calendar with proficient use of automated calendar management tools (i.e. GroupWise, BlackBerry, etc.). (i.e. maintains an extremely high appointment volume and ever-changing calendar. Uses initiative and independent judgment on meeting times). Coordinates and organizes internal and/or external meetings, events, conferences, activities and functions. Sets up rooms and equipment when required. Coordinates travel arrangements, including airline, hotel and car rental. Takes initiative to reschedule standing and/or requested meetings to resolve conflicts in scheduling. Plans and prepares information needed for VP in preparation of upcoming meetings.
• Correspondence/Meetings Management. Composes, edits, and/or proofreads all correspondence, reports, forms, and other documentation as required, ensuring documents are professional in appearance, and any errors in spelling, composition, grammar, or formatting are detected and corrected prior to distribution. Prepares data for projects and programs. Keeps appropriate parties informed of project status, goals, and objectives. Prepares handouts and takes minutes at meetings when necessary. Performs follow-up clerical procedures between meetings and groups.
• Administrative Support. Proactively works to investigate and get resolution to issues and concerns with customers, employees, vendors and other contacts. Redirects as necessary and/or escalate issues as appropriate of importance. Answers telephones, screens and routes calls to appropriate area, takes and distributes messages, and returns phone calls as appropriate, and manage email communication. Receive and distribute mail according. Screens, prioritizes and routes incoming documents, and exercises discretion when handling sensitive and confidential material. Maintain an up-to-date accurate, organized corporate filing system. Provides back up support for the front desk and assists other office/support staff as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees