Secretary II

Disabled American Veterans•Bay Pines, FL

1d•Onsite

About The Position

Secretaries provide routine administrative and secretarial support to National Service Officers including reception activities, correspondence, reports, and records maintenance. May perform duties of a sensitive and confidential nature.

Requirements

High school diploma (or equivalent)
Understanding of modern office procedures and methods including telephone communications, office systems and keeping record
Must have good communication skills. Professionally and diplomatically, communicate with people inside/outside the organization. This communication of information can be exchanged in person, in writing, or by telephone, facsimile or e-mail
Experience with Microsoft Office Suite (proficient level skills preferred)
Able to type 50 words per minute or more accurately

Nice To Haves

General knowledge of legal and/or medical terminology preferred

Responsibilities

Operate personal computer to access the internet, e-mail, electronic calendars and other office support software
Type correspondence and reports using personal computer
Locate and compile information, written correspondence, reports and tables/charts using knowledge of scientific, medical, legal or other technical terms
Establish and maintain office/clientele files
Answer telephone, screen callers, relay messages, greet visitors and answer general veterans’ benefits questions
Open, sort and screen mail
Handle membership payments
Pick up and deliver materials as required
Operate office equipment such as photocopier and facsimile machine
Performs other support staff activities as directed by office Supervisor(s) and Lead Secretary