Secretary II

Iowa State University•Ames, IA

21h•Onsite

About The Position

The Department of Residence (DOR) team with Iowa State University is seeking applicants for a Secretary II. This individual will be responsible for the operation of assigned desk(s)/mailroom including student staff supervision, maintaining a welcoming and professional environment, and composing routine information requiring knowledge of University and Department of Residence policies and procedures. In addition, this individual will provide assistance with overseeing mail/package processes, desk assistant hiring, providing general office support, and special departmental projects as needed.

Requirements

Any combination of related clerical office experience, related undergraduate education and/or post high school clerical training that is the equivalent to two years of full-time employment and includes the use of word processing.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Nice To Haves

Experience working in an administrative position.
Demonstrated experience supervising or leading individuals in a team environment.
Experience with mail and package distribution.
Previous experience working with student populations; ideally in higher education.
Proficiency with Microsoft Office Suite programs.

Responsibilities

Supervise and support desk/mailroom student staff
Support daily desk and mailroom operations, including supplies and budget tracking
Maintain mail/package distribution and liaise with delivery services
Handle resident inquiries, issues, and communications
Coordinate occupancy processes (check-in/out, audits, records)
Provide general administrative support (reports, events, scheduling)