Secretary II-TEMPORARY HIRE

Montefiore Health System•New York, NY

23h•Onsite

About The Position

Performs secretarial and routine administrative duties. Prioritizes assignments and organizes functions to insure effective office operations. Performs related work as required.

Requirements

High School Diploma or equivalent
1-3 years clerical experience
1-3 years secretarial experience
Proficient in the process of obtaining referrals and/or authorizations.
Must be able to build/edit EPIC provider templates as needed and requested by direct reports, Administrative Supervisor, and/or Clinical Provider(s).
Must be able to communicate effectively with patients, insurance representatives, supervisors, and co-workers.
Flexible and able to multi-task.
General office clerical duties as required and assigned
Proficiency in EPIC registration and verification of insurances, and insurance-based portals
OHS Fit Test
OHS Annual Assessment

Responsibilities

Coordinate departmental office functions including organizing clerical functions and determining priority of tasks. To ensure efficient office operations.
Takes and transcribes dictation of correspondence, manuscripts, reports, and meeting minutes. To provide secretarial services to department administrator and staff.
Prepares and types of routine correspondence, reports, and forms. To relieve department administrator and staff of administrative detail
All EPIC phone notes, alerts and flags and other correspondence will be completed immediately
All patient’s and clinician’s inquiries are completed in a timely fashion.
Maintains, organizes, and updates files, policy and procedure manuals and records. To ensure department information is accurate, accessible, and up to date.
Performs routine clerical duties including tabulating data for reports, maintaining accounts and records, billing patients, providing phone coverage, preparing payroll submissions, and distributing mail. Provide clerical support for departments
Maintains inventory of office supplies and equipment. Orders supplies when necessary. Contacts office equipment vendors concerning routine maintenance and repairs. The department has enough office supplies to function efficiently.
Schedule procedures and diagnostic studies for Rehabilitation Medicine patients.
Utilizes PC based word processing and spreadsheet software to design forms and reports and store and retrieve information. May assist in administering PC based LAN systems and resolving minor problems. Enhance department’s capability to access and process information and improve interoffice electronic communication
Responsible for documenting patient encounters and phone notes into EPIC. All patient requests such as letters and correspondence will be generated via EPIC. All medical documents and financial information will be scanned. Completion of all alerts and flags in EPIC will be processed promptly.
Schedules patient appointments and provides information to patients and clinical staff. Resolves scheduling conflicts and updates EPIC scheduling system, Contacts patients or designee to confirm appointments. Prepares and updates files for daily schedule
Responsible for checking in/out, scheduling office visits, examinations, therapy series and procedures. All authorizations for procedures will be obtained
Responsible for scheduling all necessary ancillary appointments for patients as required.
Responsible for contacting all vendors for procedures and office visits. All information will be obtained and followed up to ensure equipment is available for the visit.
Aid in Epic Work queues to ensure that patients’ needs are addressed in a timely manner.
Provides secretarial assistance to numerous services such as Cardiac Rehabilitation for Monitored and Unmonitored patients
Obtains authorizations for various clinical procedures that require pre-authorizations or pre-certifications.