Secretary (Guidance)

The School District of Lee County • Fort Myers, FL

16h • Onsite

About The Position

This position involves maintaining student records, serving as a receptionist, scheduling appointments, contributing to a positive office atmosphere, coordinating with outside agencies, performing Medicaid administrative claims reimbursable activities, assisting office staff, and serving as backup to Clinic staff. The role requires strong communication, organizational, and interpersonal skills, along with knowledge of relevant laws and industry-standard equipment.

Requirements

• High School diploma or equivalent.
• One (1) year of related experience.
• Experience managing business/department functions.
• Clear and concise oral and written communication skills.
• Organizational and management skills.
• Interpersonal skills.
• Knowledge of general policies and procedures for the functional area of assignment.
• Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention.
• Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications.
• Ability to professionally and effectively respond to customer needs and requests for service or assistance.
• Ability to sit in one position performing routine tasks and viewing computer screens or other monitoring devices for prolonged periods of time.
• Ability to work independently with little supervision.

Nice To Haves

• Associate’s degree from an accredited institution.
• Three (3) years of related experience.
• Relevant work experience or education may be substituted to satisfy minimum qualifications.

Responsibilities

• Maintain student records.
• Serve as receptionist for the school, answer phones, maintain a call log, and respond appropriately to requests, needs, and crises.
• Schedule appointments for conferences and interviews as directed.
• Contribute to a positive, professional office atmosphere.
• Coordinate with outside agencies to assist teachers, students, and parents.
• Perform Medicaid administrative claims reimbursable activities as directed in accordance with Chapter 3 of the federally approved School District Administrative Claiming (SDAC) Guide.
• Assist office staff to ensure smooth operation of daily functions.
• Serve as backup to the Clinic staff as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED