Secretary/Clerk, Queens Park Care Centre

Fraser Health • New Westminster, BC

9d • Onsite

About The Position

Provides secretarial and reception support to the Specialized Geriatric Clinic at Queens Park Care Centre. This role involves developing presentations, recording minutes, arranging meetings, responding to inquiries, directing calls, filing, maintaining appointment calendars, and booking/scheduling out-patient appointments, including coordinating physician appointments at the assigned location.

Requirements

• Grade 12
• Two (2) years' recent, related experience or an equivalent combination of education, training and experience.
• Ability to keyboard at 45 wpm
• Knowledge of medical terminology
• Ability to communicate effectively, both verbally and in writing
• Ability to deal with others effectively
• Physical ability to carry out the duties of the position
• Ability to supervise
• Ability to organize work
• Ability to operate related equipment

Responsibilities

• Performs a variety of secretarial duties such as recording, transcribing and distributing meeting minutes, composing correspondence and typing technical and non-technical material such as letters, reports, overheads, and presentations using various software applications; distributes documentation as required.
• Maintains appointment calendars for the interdisciplinary team and physician by receiving and reviewing appointment requests and appointment calendars; books, schedules and/re-schedules appointments, as required; arranges meetings by setting times, booking room and equipment, typing and circulating notices, flyers and/or agendas.
• Admits and discharges patients by collecting demographic data and entering information into a computerized system, completing required forms and attaining required signatures; updates computerized system according to changes.
• Books and schedules out-patient appointments by receiving and reviewing referrals and referral information, in accordance with the interdisciplinary team and physician schedules; contacts patient, interdisciplinary team members and/or physician to confirm appointment times; rearranges schedules as required.
• Performs receptionist duties such as answering the telephone, directing calls, taking and relaying messages and responding to general and specific program inquiries such as admission criteria; opens, dates and distributes internal mail.
• Compiles statistical and other related information such as workload and client data for further review by the Manager or designate; runs reports and collects data from the computerized system and performs basic calculations, as needed; researches and summarized data for various memos, reporting and correspondence for use at meetings.
• Performs timekeeping functions such as inputting hours into the payroll system; distributes cheques and/or pay stubs to staff.
• Sets up and maintains office filing and distribution systems for the assigned area including correspondence, reports, physician files, patient information and meeting documentation.
• Processes office and/or medical/surgical supply orders by completing requisition forms for signature; forwards requisitions to Material Management, checks incoming orders and follow up on order discrepancies or concerns.
• Participates in quality improvement activities such as providing input into the effectiveness and efficiency of standard forms, utilization of space, work flow and process.
• Performs other related duties as assigned.

Benefits

• Comprehensive, 100% Employer-Paid Benefits
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees