Secretary 2 - Assessment

Northampton County•Easton, PA
•Onsite

About The Position

The Secretary 2 – Assessment position is advanced secretarial support work providing typing, organizational, and related support to management officials and associated staff members. The individual in this position provides a variety of services in direct support of the manager, and develops and implements new or changed procedures, workflow, or similar processing methods and techniques.

Requirements

  • Completion of a high school, or general equivalency diploma
  • At least three (3) years of full-time professional clerical experience in an administrative, professional, governmental, or judicial setting.
  • Exemplary organizational skills for scheduling appeal hearings.
  • Ability to perform basic addition, subtraction, and multiplication.
  • Thorough knowledge of clerical procedural and processing requirements for recordkeeping, documentation, and similar office functions in government offices.
  • Thorough knowledge of English usage, grammar, spelling, and punctuation as used in clerical processing assignments.
  • Knowledge of administrative clerical methods and techniques used to manage and coordinate meetings, workflow, and other functions.
  • Skill in gathering information from and explaining procedural and/or processing requirements to visitors, callers, clients, members of the public, and representatives from other offices both within and outside of the County.
  • Skill in word processing, copying, and other office equipment.
  • Ability to take accurate notes of discussions in order to produce draft and/or final correspondence, documents, and other items.
  • Ability to establish and maintain effective working relationships with associates, callers, visitors, clients, and representatives of other offices and the public.
  • Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.

Responsibilities

  • Answers telephone calls and emails.
  • Communicates with visitors who come into the Assessment office.
  • Adequately resolves visitor issues or directs visitors to appropriate staff able to provide assistance.
  • Acts as Secretary to the Revenue Appeals Board.
  • Processes assessment appeal forms.
  • Takes fees for appeals to Revenue and logs appeal in the spreadsheet.
  • Scans appeal forms into system.
  • Schedules assessment appeal hearings according to the requirements established by the Commonwealth of Pennsylvania.
  • Attends assessment appeal hearings.
  • Checks attendance of appellant.
  • Collects the decision from the Revenue Appeals Board.
  • Creates notices to the property owners/attorneys with the Revenue Appeals Board decision.
  • Enters Revenue Appeals Board decisions and exemptions in hearing tracking for appeals.
  • Updates property records in the Assessment System.
  • Reviews incoming mail.
  • Sorts and distributes to appropriate parties.
  • Maintains millage tax rates and all other pertinent files for the County, municipalities, and school districts.
  • Processes Homestead and Farmstead applications and notifies property owners of the approval or denial of application.
  • Enters permits in the Assessment system.
  • Maintains permit spreadsheet.
  • Prepares Clean and Green (Act 319 and Act 515) paperwork to enter properties into land covenants.
  • Completes all other amendment and/or transfer of ownership correspondence required for Act properties.
  • Processes invoices and submits checks to the Revenue division.
  • May assist other clerical staff with processing Change of Address forms and property location changes.
  • Works with the Department of Military and Veteran Affairs to apply exemptions for property owners when determined to be 100% disabled, and therefore exempt from real estate taxes.
  • Maintains petty cash log.
  • Orders office supplies when necessary.
  • Produces purchase orders in OneSolution (ERP) system.
  • Schedules maintenance for copier and other office equipment.
  • Updates Marshall & Swift manuals as needed.
  • Types correspondence, memos, reports, agreements, contracts, and similar narrative and statistical material using Microsoft Office and Outlook, Excel, or other needed applications.
  • Attends individual and staff meetings.
  • Assumes responsibility and participates in cross training and mentoring, as needed.
  • Trains new clerical staff.
  • Maintains office files for staff use.
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