Seating Technician for Power and Manual Wheelchairs

Numotion•Windsor, CO

20h

About The Position

Join Numotion, the nation's leading provider of Complex Rehabilitation Technology (CRT), as a Seating Technician. In this role, you will be instrumental in the assembly, delivery, and fitting of CRT equipment, directly supporting the Assistive Technology Professional (ATP) and contributing to Numotion's mission of improving lives through mobility solutions. You will work closely with clients to ensure their mobility needs and functional goals are met, while upholding high standards of customer service and adhering to company policies and values.

Requirements

High School diploma/GED required.
A minimum of one year of related mechanical or electrical experience.
Valid State Driver’s License with a satisfactory driving record.

Nice To Haves

Strong verbal and written communication skills.
Excellent listening, organizational, and prioritization abilities.
Ability to assess situations quickly, think critically, and make sound decisions.
Strong ability to deliver exceptional customer service in all interactions.
General knowledge of products within the CRT industry.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Open to identifying opportunities for process and service improvements.

Responsibilities

Assist ATPs with equipment assembly and delivery.
Assemble and fit CRT equipment, ensuring client goals are met with minimal oversight.
Assess product issues and collaborate with the ATP for solutions.
Maintain a clean, organized, and safe workspace and warehouse.
Ensure delivery vehicles are kept clean and in safe working order.
Assist in maintaining strong relationships with existing business accounts.
Ensure all required documentation is completed accurately and in compliance with Numotion policies.
Adhere to all standard safety procedures and regulations.
Attend required company training and development sessions.
Work closely with ATPs and customers to ensure equipment solutions align with client needs.
Provide outstanding customer service at all times, addressing concerns and ensuring satisfaction.
Quickly address any concerns raised by customers during deliveries or fittings, seeking guidance from the ATP as necessary.
Utilize Numotion Leadership Principles to maintain integrity, compliance, and company values.
Maintain confidentiality in all employee and customer matters and comply with all federal and organizational policies and regulations.