Seating Technician

Numotion•Kansas City, MO

18h•Onsite

About The Position

Join Numotion: The Leader in Complex Rehabilitation Technology – Become a Seating Technician! At Numotion, we are proud to be the nation’s leading provider of Complex Rehabilitation Technology (CRT). We are dedicated to helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to essential medical supplies, we work to improve the lives of individuals with disabilities, enabling them to actively participate in everyday life. We believe that our success comes from having a workforce with a diverse mix of minds, backgrounds, and experiences. We are committed to maintaining an inclusive work environment based on open dialogue, active listening, and continuous improvement. Join us, and contribute to fulfilling our mission to provide life-changing mobility solutions. About the Role: Seating Technician As a Seating Technician at Numotion, you will be a key player in the successful assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. This role supports the Assistive Technology Professional (ATP) and directly contributes to fulfilling Numotion’s vision of delivering life-changing mobility products and services. You’ll work closely with clients to ensure their mobility needs and functional goals are met, while maintaining high standards of customer service.

Requirements

High School diploma/GED required; or a minimum of one year of related mechanical or electrical experience.
Valid State Driver’s License with a satisfactory driving record.

Nice To Haves

Strong verbal and written communication skills.
Excellent listening, organizational, and prioritization abilities.
Ability to assess situations quickly, think critically, and make sound decisions.
Strong ability to deliver exceptional customer service in all interactions.
General knowledge of products within the CRT industry.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Open to identifying opportunities for process and service improvements.

Responsibilities

Support the ATP team with equipment assembly and delivery as needed.
Assemble and fit CRT equipment, ensuring that client goals are met with minimal oversight.
Assess product issues and collaborate with the ATP for solutions.
Keep the shop and warehouse clean, organized, and safe for all operations.
Ensure delivery vehicles are kept clean and in safe working order.
Assist in maintaining strong relationships with existing business accounts.
Ensure that all required documentation is completed accurately, in compliance with Numotion policies.
Adhere to all standard safety procedures and regulations.
Attend required company training and development sessions.
Work closely with ATPs and customers to ensure equipment solutions align with client needs.
Provide outstanding customer service at all times, addressing concerns and ensuring satisfaction.
Quickly address any concerns raised by customers during deliveries or fittings, seeking guidance from the ATP as necessary.
Utilize Numotion Leadership Principles to maintain integrity, compliance, and company values.
Maintain confidentiality in all employee and customer matters and comply with all federal and organizational policies and regulations.