Seasonal Waterpark Server

Pyramid Global Hospitality
Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. About our property: Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

Requirements

  • High School diploma required; some college or technical training preferred.
  • 1+ years of previous experience as a server in full-service restaurant.
  • Strong communication skills; speak, read, and write English.
  • Food handling certifications will be required upon hiring.
  • Ability to work in a fast-paced environment.
  • Great customer service attitude to interact with every patron and create a memorable experience.
  • Computer proficiency to operate resort’s POS (point of sale) system.

Responsibilities

  • Ensure that restaurant guests have a pleasant dining experience by providing friendly & timely service.
  • Greet arriving guests, explain the menu offerings, and take food and drink orders.
  • Keep the guests informed about food preparation times and ensure that guests are pleased with their meals and beverages.
  • Work closely with the support staff, including Server Assistants, Bartenders, and Cooks, to ensure that all guests have a positive experience.
  • Complete side work to include preparing garnishes, stocking cold areas with cream and butter, filling and stocking salt/pepper shakers, separating linen, etc.
  • Display basic knowledge of cocktail and wine service.
  • Display knowledge of food preparation.
  • Displays knowledge of special and standard menu items and their ingredients.
  • Keep work areas clean and organized.
  • Operate computer in prescribed manner for recording orders, prices and ticket totals.
  • Receive and serve meal orders.
  • Report all unsafe conditions immediately.
  • Display knowledge of correct accounting procedures.
  • Greet and seat guests.
  • Attend required meetings.
  • Stock areas with linen, glassware, silver.
  • Complete other duties as assigned by supervisor to include cross training.

Benefits

  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
  • Competitive wages
  • People-first culture
  • Retirement savings
  • Growth opportunities
  • Festive environment
  • Perks & discounts
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