About The Position

As a Seasonal team member, you’ll help deliver excellent customer service, drive sales, and support store operations to create a positive shopping experience. You may assist customers on the sales floor, help with transactions, or support behind-the-scenes processes. You’ll work with the team to meet store goals, foster customer loyalty, and build repeat business.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Strong communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service and a welcoming environment.
  • Process transactions accurately and efficiently.
  • Handle customer inquiries, returns, and concerns professionally, promptly, and with care.
  • Support store operations, including fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain attractive selling areas and merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and other resources, accept feedback, and continuously build skills and strengthen performance.
  • Stay informed about products, promotions, policies, and store events to provide accurate information and enhance customer service.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols; support shortage control, inventory accuracy, and risk reduction in the designated area.
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