Seasonal Team Member Weekend Availability

Michaels•Goshen, IN

12d•Onsite

About The Position

The Seasonal Team Member delivers friendly customer service, helps customers shop and find products, and provides a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, planogram work, merchandise recovery and maintenance, in-stock optimization, and ad-set duties. Team Members also assist with online order processes, promote Rewards and Private Label Credit Card programs, support shrink and safety programs, and follow company policies and procedures. The position includes cross-training in Custom Framing sales and production and other duties as assigned. This position is based in a public retail store. Public areas are climate controlled, though some stock rooms may not be. Some outdoor work may be required when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants must be at least 16 years old and satisfy applicable federal, state, and local legal requirements.

Requirements

Must be at least 16 years old.
Must satisfy applicable federal, state, and local legal requirements of the job.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or customer service experience is preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide fast, friendly checkout service and handle cash according to standards.
Promote the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer (VOC) survey.
Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including returns and general store recovery.
Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
Interact respectfully with others, remain positive in difficult situations, support the organization’s vision and values, and serve as a positive role model.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.