About The Position

As a Seasonal team member, you’ll help deliver excellent customer service, drive sales, and support store operations to create a positive shopping experience. You may assist customers on the sales floor, process transactions, and support behind-the-scenes operations. You’ll work with the team to meet store goals, foster customer loyalty, and build repeat business. The posting describes the most relevant responsibilities and requirements but notes that the role may include additional duties and qualifications.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and be accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

  • Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers, providing a welcoming environment and personalized service.
  • Process transactions accurately and efficiently.
  • Handle customer inquiries, returns, and concerns professionally and promptly.
  • Support store operations, including store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain selling areas, merchandise presentation, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources, accept feedback, and continue building skills and performance.
  • Stay informed about products, promotions, policies, and store events to provide accurate information to customers.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
  • Follow asset protection, safety, and security procedures; support shortage control, inventory accuracy, and risk minimization in the designated area.
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