Seasonal Team Member

Michaels•Lewisville, TX
•Onsite

About The Position

The Seasonal Team Member delivers friendly customer service, helps customers shop and locate products, and provides solutions. The role supports fast, friendly checkout and cash handling, helps customers enroll in the Rewards program and Private Label Credit Cards, and educates customers about the Voice of Customer survey. Team Members also support omnichannel processes, truck unloading, stocking, planograms, merchandise recovery, store maintenance, and in-stock optimization. The position includes cross-training in Custom Framing sales and production and other duties as assigned. The role is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants must be at least 16 years old and satisfy applicable federal, state, and local legal requirements.

Requirements

  • Must be at least 16 years old.
  • Must satisfy applicable federal, state, and local legal requirements of the job.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves by ladder or similar equipment.

Nice To Haves

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide fast, friendly checkout and handle cash according to standards.
  • Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery, to support a well-merchandised and in-stock store.
  • Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.
  • Interact respectfully with others, maintain a positive approach in difficult situations, promote the organization’s vision and values, and serve as a positive role model for other Team Members.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program, depending on position and eligibility.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services, depending on position and eligibility.
  • Flexible spending accounts, depending on position and eligibility.
  • Commuter benefits, depending on position and eligibility.
  • Tuition assistance, depending on position and eligibility.
  • Adoption assistance, depending on position and eligibility.
  • Voluntary insurance options, depending on position and eligibility.
  • Employee discounts.
  • Partner discount programs.
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