Seasonal Support Associate (12 South Men's)

Buck Mason•Nashville, TN

About The Position

Buck Mason is hiring a Seasonal Support Associate to provide customer service and support shop operations. The role includes helping customers, ensuring smooth checkout, operating the point-of-sale system and cash register, maintaining an organized and clean sales floor, processing payments and handling returns, exchanges, and refunds according to company policy. The associate also maintains the cash drawer and packages purchases. The schedule varies and may include early mornings, mornings, afternoons, evenings, late nights, overnights, weekends, and holidays. The expected end date is January 31, 2027. Compensation is $17–$20 per hour, with the possibility of bonuses and other perks tied to performance and dedication.

Requirements

Ability to use a POS system and perform basic computer tasks.
Strong math skills for accurate cash handling.
Strong customer service skills and the ability to make customers feel welcome.

Responsibilities

Help customers and provide a welcoming, seamless service experience, including assisting with waters and responding proactively to unexpected circumstances.
Operate the POS system and cash register accurately and efficiently.
Maintain an organized, clean, and appealing sales floor by folding clothes, straightening displays and racks, and refilling product.
Process cash, credit and debit cards, gift cards, and store credits.
Handle returns, exchanges, and refunds according to company policy.
Maintain an accurate cash drawer by counting and balancing it at the beginning and end of each shift.
Bag or package customer purchases carefully and efficiently.